Leasing Professional - The Preserve at Travis Creek

Greystar Management Services•Austin, TX

10d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position carries out sales and leasing activities, maintains awareness of market and competitor conditions, develops and implements marketing plans, and uses property management software to track availability, leasing activity, and resident and prospect information. It also helps ensure apartments and shared spaces meet the company’s standards, supports smooth move-ins and renewals, and responds to resident and client or owner concerns. The role requires a valid driver’s license to operate a golf cart on the property, any licenses or certifications required by state and local jurisdictions, the ability to meet the listed physical demands, and a flexible schedule that includes taking call during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties or attend training and business meetings.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Be able to travel, rarely or regularly as needed, to assist other properties or attend training classes and business meetings.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and goals; and follow community policies regarding concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and special programs.
Use on-site property management software, such as OneSite or Yardi, to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain appealing model units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents through emails, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting and meeting with residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns and questions, take action to solve problems, and document or convey requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.