Leasing Professional - Haven Reston

Greystar Management Services•Reston, VA

1d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position carries out sales and leasing activities, prepares apartments and common areas for tours and move-ins, develops and executes marketing activities, and uses property management software to track availability, prospects, and leasing activity. It also follows up with prospects and residents, supports lease renewals, and responds to resident and owner concerns. The role may require travel to other properties or to attend training and business meetings. Employees must be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays, and work both indoors and outdoors in all weather conditions.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties or attend training classes and business meetings.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications, completing credit and criminal background checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans to sustain occupancy; and follow community policies regarding concessions, specials, and other programs.
Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs and online marketing.
Use on-site property management software to track apartment availability, traffic, leasing activities, resident and prospect data, and demographic information.
Inspect the marketing corridor, leasing tour, show units, models, and amenities; communicate maintenance needs; and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner questions and concerns, resolve problems, and document or direct requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.