Leasing & Marketing Associate | Rambler Riverfront - West Lafayette, IN

LV Collective•West Lafayette, IN

About The Position

LV Collective is seeking a Leasing & Marketing Associate for Rambler Riverfront in West Lafayette, Indiana. The role supports leasing success and resident experience by greeting prospective residents, providing property tours, assisting with applications, tracking leads and prospect interactions in a CRM, and delivering customer service to current and prospective residents. The associate also supports front desk operations and handles inquiries, calls, and emails. The position contributes to marketing and community engagement by planning and executing resident events, coordinating with the Social Media Intern, maintaining an appealing tour path, monitoring competing properties and trends, and developing marketing ideas. The associate works with leadership to address challenges, participates in LV Collective training, supports the Leasing Manager in coaching new team members, and assists with outreach, special projects, and creative campaigns. Other duties may be assigned. Evening and weekend availability is required as needed.

Requirements

Strong communication and interpersonal skills.
Organized and detail-oriented, with the ability to manage multiple tasks.
Positive attitude and proactive approach to problem-solving.
Customer-focused approach and passion for customer service, leasing, and marketing.
Energetic and adaptable, able to thrive in a fast-paced environment.
Able to take initiative, work as part of a team, and eager to learn.
Campus involvement and connections within student life, organizations, or social circles are sought in the ideal candidate.

Nice To Haves

Experience in sales, leasing, hospitality, or customer service.
Experience as a Brand Ambassador, Leasing Consultant, or Administrative Assistant.
Interest in social media, marketing, and event planning.
An eye for interior design or interest in creating a well-curated space.

Responsibilities

Greet prospective residents and provide property tours.
Assist with lease applications and help ensure an efficient leasing process.
Use a CRM to track leads and manage prospect interactions through the leasing process.
Provide customer service to current and prospective residents.
Assist with front desk operations, inquiries, calls, and email responses.
Plan and execute resident events aligned with the brand.
Collaborate with the Social Media Intern on marketing content, leasing, and community engagement.
Maintain the tour path and create a positive first impression of the property.
Visit competing properties, track trends, and contribute marketing ideas.
Work with leadership to develop strategies and address roadblocks to leasing success.
Participate in LV Collective training programs.
Support the Leasing Manager in coaching and mentoring new team members on sales and leasing techniques.
Assist with special projects, outreach efforts, and creative marketing campaigns.
Perform other duties and special projects as assigned.
Work evenings and weekends as needed.