Leasing & Marketing Assistant - Archer Apartments

Landmark Properties•Athens, GA

About The Position

The Leasing & Marketing Assistant supports the planning of community events, participates in on- and off-campus activities, and serves prospective residents to help meet goals set by the Community Manager. The role is expected to be outgoing and to act as a quality leader to the Community Ambassadors. It has no direct reports and reports to the Community Manager. Responsibilities include supporting leasing and marketing efforts, administration, financial management, personnel activities, customer service, and risk control. Duties may be modified as community needs change and are not an all-inclusive list.

Responsibilities

  • Monitor and maintain the model and tour route daily.
  • Assist with maintaining the property's curb appeal.
  • Assist in tracking and reporting leasing data, metrics, and goals.
  • Assist in developing and executing methods to retain residents and gain new ones.
  • Create and maintain relationships with vendors.
  • Organize and manage monthly resident events and marketing events.
  • Prepare for and execute housing fairs and other on-campus events.
  • Assist with social media campaigns and maintain a social media presence.
  • Ensure follow-up activities take place for all prospective residents.
  • Report on time to the assigned shift.
  • Maintain the confidentiality of client, resident, and company information.
  • Understand and follow Landmark Properties policies and procedures.
  • Maintain a clean and professional work environment.
  • Assist with roommate placement and matching.
  • Understand lease documents and related addendums and clearly communicate relevant information to prospective residents and parents.
  • Participate in move-in activities.
  • Manage time efficiently and effectively.
  • Assist in maximizing revenue and occupancy.
  • Assist with collecting rents, security deposits, and other income as requested.
  • Conduct marketing activities within the marketing budget unless prior approval is obtained to deviate.
  • Provide documentation or receipts for company purchases.
  • Co-facilitate annual leasing training.
  • Assist in tracking Leasing Ambassador performance through lease audits.
  • Understand and exceed the needs and expectations of prospective residents, clients, and vendors.
  • Develop a sense of community among prospective residents and staff.
  • Maintain active and effective communication with prospective residents, parents, and university personnel.
  • Represent the community and Landmark Properties professionally.
  • Maintain a positive community environment and encourage participation in events and activities.
  • Assist future residents with conflict mediation, proactively and reactively.
  • Survey common areas regularly and report concerns or help clean up when necessary.
  • Document and address resident behavior that violates the law or community lease agreement.
  • Identify and report safety and security risks to the Community Manager.
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