Leasing Manager

Yugo•Gainesville, FL
•$22 - $26

About The Position

Yugo is a global student-housing company focused on creating exceptional living experiences and supporting student success. Its U.S. operations include nearly 40,000 beds across 88 properties in 28 states. The company describes its culture as inclusive, collaborative, and forward-thinking, guided by its Live Your Best Life philosophy. The Leasing Manager leads leasing activity at the property and trains and oversees leasing staff. The role supports occupancy, resident satisfaction, and retention by managing leasing and renewal processes, welcoming residents, maintaining accurate records, coordinating community engagement, and ensuring compliance with applicable laws and company policies. The position reports to the General Manager.

Requirements

  • High school diploma, GED, or equivalent preferred; in lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
  • At least one year of experience, preferably in residential properties, rental operations, or related business operations.
  • Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
  • Strong customer service skills and the ability to manage difficult or emotional customer and staff situations, respond promptly to customer needs, and respond quickly to resident requests.
  • Carbon Literacy Certification or willingness to undertake training.

Nice To Haves

  • Relevant experience working at a property, preferably at a university or college.
  • Entrata experience or experience with relevant rental software.

Responsibilities

  • Oversee leasing, resident retention, and lease renewal activities to support occupancy goals.
  • Conduct property tours, respond to prospect inquiries, and qualify applicants according to company standards.
  • Review and process rental applications, lease agreements, move-ins, move-outs, and renewal documentation accurately and promptly.
  • Coordinate and conduct move-in orientations.
  • Maintain accurate leasing records, reports, resident files, and daily activity tracking.
  • Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance.
  • Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies.
  • Ensure compliance with Fair Housing regulations, company policies, and applicable federal, state, and local laws.
  • Build positive relationships with current and prospective residents through professional, responsive customer service.
  • Coordinate resident events and engagement activities.
  • Perform routine inspections of units, model apartments, and community spaces to maintain cleanliness, curb appeal, and company standards.
  • Collaborate with the maintenance team to coordinate and follow up on resident service requests and unit readiness.
  • Lead, coach, and support leasing team members and promote best practices in leasing, communication, and customer service.
  • Prepare and participate in weekly leasing, occupancy, and activity reporting.
  • Keep the leasing office, model units, and common areas organized, professional, and ready for tours.
  • Perform other duties as necessary.

Benefits

  • Competitive salary of $22.00–$26.00 per hour.
  • Bonus eligibility.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) with 4% employer matching.
  • Three weeks of PTO.
  • Paid wellness time.
  • 11 paid holidays.
  • Paid parental leave.
  • One paid volunteer day.
  • One paid YuDay.
  • Company-paid short-term disability, long-term disability, and life insurance.
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