Leasing Manager

Greystar Management Services•Phoenix, AZ

4d•Onsite

About The Position

The Leasing Manager directs the community’s marketing, advertising, sales activities, leasing team, and other resources to meet revenue, occupancy, resident-retention, and leasing goals. The role monitors market and competitor conditions, develops marketing plans and advertising strategies, oversees pricing and concessions, and uses property-management technology and reports to evaluate leasing performance. The Leasing Manager also works with maintenance to maintain the community’s appearance and safety, actively participates in leasing and move-in activities, manages lease renewals and resident communications, addresses concerns, and supervises the leasing team. The position may require travel to other properties, training, or business meetings. It requires a flexible schedule, including being on call during evenings, weekends, and holidays, and work inside and outside in all weather conditions. Physical activities include standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying, and crawling in confined areas, as well as maneuvering weights up to 25 pounds independently and 50 pounds with assistance. A valid driver’s license is required to drive a golf cart on the property, along with any licenses or certifications required by state and local jurisdictions.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to drive a golf cart on the property.
Be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to travel as needed to assist other properties or attend training classes and business meetings.

Responsibilities

Direct marketing, advertising, sales, and day-to-day leasing activities to achieve revenue and occupancy goals.
Oversee on-site traffic, apartment readiness and inventory, rent pricing, and concessions.
Monitor market and competitor conditions and develop short- and long-term marketing plans and strategies to sustain occupancy and increase traffic and leases.
Develop print and internet advertising strategies, use technology to promote the community and communicate with prospects, and generate sales and leasing reports using company property-management software.
Coordinate with the maintenance team to ensure the community meets company standards for appearance and safety.
Inspect ready apartments, create mini-models, and use merchandising techniques to enhance the marketability of apartments and the community.
Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documents, and completing move-in procedures.
Review and analyze financial, shop, traffic, closing-ratio, and operational reports; identify and address issues affecting leasing performance, using internal resources as needed.
Present marketing and leasing strategies and results to clients, owners, and other business managers.
Oversee the lease-renewal program, including resident events and renewal communications, and assist with resident move-outs as needed.
Respond to resident and client or owner concerns and questions, take prompt action to resolve problems, and document or relay requests to the appropriate people.
Interview, hire, orient, train, and manage the performance of leasing team members in accordance with company policies, values, and business practices.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.