Leasing Manager

CLS Living•Austin, TX

11d•$20 - $23

About The Position

CLS Living is seeking an energetic, motivated, people-centered Leasing Manager to help lead leasing performance and support the success of a residential community. The role delivers exceptional service to current and prospective residents, builds a welcoming community atmosphere, supports team development, and works with the Property Manager to maintain a high-performing team. The position also contributes to marketing, property administration, and financial performance, with stated targets of 99% occupancy and a 98% rent collection rate.

Requirements

Bachelor’s degree preferred, or 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
Strong working knowledge of Microsoft Outlook, Word, and Excel.
Understanding of and adherence to Fair Housing and EEO laws.
Operations experience, including hiring, staff development, budgeting, marketing strategy, and scheduling.

Nice To Haves

Experience with property management software, preferably Entrata.
Familiarity with market-rate and LIHTC programs.
Bachelor’s degree.

Responsibilities

Support the Property Manager in cultivating a motivated, high-performing team.
Lead by example through professional communication, integrity, and a results-driven mindset.
Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.
Drive leasing efforts to achieve and maintain the target occupancy goal of 99%.
Implement and monitor leasing goals, renewal programs, and resident retention strategies.
Conduct outreach marketing on campus and with local businesses.
Support the development and execution of an annual marketing plan.
Conduct regular market research to maintain knowledge of the property and local competitors.
Ensure digital and print marketing materials are current, professional, and aligned with brand standards.
Coordinate and promote resident events and community-building functions.
Represent the property at university functions and in student programming partnerships.
Deliver first-class service to residents, prospects, and parents.
Resolve resident concerns professionally and promptly.
Build and maintain positive relationships with residents, staff, university contacts, and the broader community.
Foster a sense of community and harmony throughout the property.
Maintain accurate and up-to-date records in property management software.
Process leases and administrative paperwork efficiently and accurately.
Support property upkeep and curb appeal by identifying areas for improvement and contributing where needed.
Assist in achieving NOI targets through effective leasing and cost management.
Support rent collection efforts to meet or exceed a 98% collection rate.
Identify ways to improve revenue and reduce expenses in alignment with budget goals.