Leasing Manager - Cambria Apartments- Gilbert, AZ
About The Position
Cambria Apartments is seeking a motivated, customer-focused, and results-driven Leasing Manager to lead leasing efforts, drive occupancy goals, and support an exceptional experience for prospective and current residents. The Leasing Manager oversees the community’s leasing and marketing efforts and leads the leasing team to meet occupancy, retention, and customer service goals. The role is based at Cambria Apartments in Gilbert, Arizona, and requires on-site work as scheduled. Property assignments, work location, schedule, and hours may be modified or reassigned based on business needs, operational requirements, or owner/client requests.
Requirements
- Two or more years of leasing, leasing management, property management, or related experience.
- Strong sales, customer service, and relationship-building skills, with the ability to convert prospects into residents.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities, with exceptional attention to detail.
- Ability to analyze leasing trends, market conditions, and performance metrics to drive results.
- Professional demeanor and ability to interact effectively with residents, prospects, vendors, contractors, and team members.
- High school diploma or GED.
- Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
- Valid driver's license, current automobile insurance, and reliable transportation.
Nice To Haves
- Previous experience leading, coaching, or mentoring leasing professionals.
- Experience developing marketing initiatives and community outreach strategies.
- College coursework or a degree in Business, Marketing, Property Management, or a related field.
- HUD and/or LIHTC experience.
- Experience with Yardi, ResMan, OneSite, or other property management software.
- Bilingual skills.
Responsibilities
- Lead and support leasing activities, including prospect engagement, apartment tours, application processing, and lease execution.
- Manage and coach leasing team members to achieve leasing, occupancy, and customer service objectives.
- Monitor occupancy trends, leasing performance, and market conditions to develop strategies that drive traffic, conversions, and resident retention.
- Create and implement marketing initiatives, outreach efforts, and social media strategies to increase community visibility and leasing success.
- Build and maintain relationships with local businesses, referral partners, and community organizations.
- Review applications, lease documentation, renewals, and resident files for accuracy and compliance with company policies.
- Maintain knowledge of community availability, pricing, lease expirations, and market competition.
- Conduct regular inspections of leasing areas, model homes, and community presentation standards, partnering with maintenance and housekeeping teams as needed.
- Deliver exceptional customer service to prospects, residents, and guests, and help resolve concerns and questions professionally.
- Prepare and review leasing reports, traffic reports, and performance metrics to support community goals.
- Ensure compliance with Fair Housing regulations, company policies, and applicable laws.
- Perform other duties as assigned.
Benefits
- Comprehensive medical plans with flexible coverage options for employees and their families.
- Dental and vision insurance options.
- Health Savings Account (HSA) with employer contributions.
- 401(k) with company match.
- Life and disability insurance options.
- Vacation time accruing from Day 1.
- Paid holidays and floating holidays.
- Wellness programs.
- Professional development and education opportunities.
- Additional supplemental benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
