Leasing Manager

Yugo•State College, PA

7h•$24 - $27

About The Position

Yugo is a global student-housing company focused on exceptional student living experiences. The Leasing Manager supports property operations and the resident experience by directing leasing efforts, training and overseeing leasing staff, welcoming new residents, maintaining occupancy, and supporting resident satisfaction and retention. The role reports to the General Manager. The position oversees leasing, resident retention, and renewals; handles prospect inquiries and applications; coordinates move-ins; maintains records and reports; leads marketing and outreach; monitors market trends and resident feedback; and ensures compliance with Fair Housing requirements and applicable laws. It also supports resident engagement, inspects units and shared spaces, coordinates with maintenance, coaches leasing staff, and keeps the leasing office and tour areas ready for prospects and residents. The position is hourly and non-exempt, with compensation of $24.00–$27.00 per hour. A high school diploma, GED, or equivalent is preferred; equivalent relevant experience may be considered in lieu of a degree. At least one year of relevant experience is required.

Requirements

At least one year of experience, preferably in residential properties, rental operations, or related business operations.
High school diploma, GED, or equivalent preferred; equivalent experience in residential properties, rental operations, or related business operations is accepted in lieu of a degree.
Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
Strong customer service skills and the ability to manage difficult or emotional customer and staff situations.
Ability to respond promptly to customer needs and resident requests.

Nice To Haves

Relevant experience working at a property, especially a university or college property.
Entrata experience or experience with relevant rental software.
Carbon Literacy Certification, or willingness to undertake training.

Responsibilities

Oversee leasing, resident retention, and lease renewal activities to support occupancy goals.
Conduct property tours, respond to prospect inquiries, and qualify applicants according to company standards.
Review and process rental applications, lease agreements, move-ins, move-outs, and renewal documentation accurately and promptly.
Coordinate and conduct move-in orientations.
Maintain accurate leasing records, reports, resident files, and daily activity tracking.
Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance.
Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies.
Ensure compliance with Fair Housing regulations, company policies, and applicable federal, state, and local laws.
Build positive relationships with current and prospective residents through professional, responsive customer service.
Coordinate resident events and engagement activities.
Perform routine inspections of units, model apartments, and community spaces to maintain cleanliness, curb appeal, and company standards.
Collaborate with maintenance to coordinate and follow up on resident service requests and unit readiness.
Lead, coach, and support leasing team members and promote leasing, communication, and customer-service best practices.
Prepare and participate in weekly leasing, occupancy, and activity reporting.
Keep the leasing office, model units, and common areas organized, professional, and tour-ready.
Perform other duties as necessary.