Leasing Consultant Affordable Apartment Community
About The Position
Investment Property Group (IPG), a private real estate investment and management firm, is seeking a Leasing Consultant for Pierce Park Apartments, a 430-unit tax credit and project-based Section 8 affordable apartment community in Pacoima, California. The role supports community operations and handles all aspects of leasing, including showing and leasing apartments, using effective sales and closing techniques, processing applications, and interacting with current and prospective residents and vendors. The Leasing Consultant also helps promote proactive resident relations, responds to service requests promptly and professionally, and contributes to maintaining the property to high standards. The position is scheduled Monday through Friday and pays $21.00–$25.00 per hour, depending on qualifications, education, and prior experience. The role works closely with the property manager and maintenance team to support a positive resident experience and meet occupancy goals.
Requirements
- Strong interpersonal skills and the ability to build positive relationships with residents and collaborate with team members.
- Exceptional time-management and problem-solving skills.
- Ability to handle conflict resolution and complaints and provide customer service tailored to the community demographic.
- Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
- Ability to deliver excellent customer service, respond to tenant needs, and engage with the community.
- Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
- Marketing and sales skills to promote vacant units and maintain high occupancy rates.
Nice To Haves
- At least one year of leasing-agent experience at a multifamily community of 100 or more units; preferred but not required.
- Bilingual in Spanish and English; preferred but not required.
- At least one year of experience at a tax credit, project-based, or LIHTC multifamily community; preferred but not required.
Responsibilities
- Represent Investment Property Group in a positive and professional manner.
- Assist with leasing activities, including tours, application processing, answering phones, and managing inquiries.
- Conduct tours of the apartment community, units, and common areas for prospective tenants.
- Develop marketing strategies to attract prospective tenants, follow up on leads, and host promotional events.
- Build positive and collaborative relationships with residents, employees, and associated agencies.
- Complete resident move-ins and move-outs in accordance with company procedures.
- Work with property management and maintenance teams to support a seamless living experience for residents.
- Monitor local market conditions and competitor activity and provide insights to support leasing strategies.
- Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
- Help achieve occupancy goals and promote a quality living experience by performing leasing tasks effectively.
- Support management and help develop and communicate more efficient ways to maintain the apartment community.
- Respond to resident needs and service requests promptly and professionally.
- Handle complaints and conflict resolution while upholding community standards.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Health Savings Account
- Employee Assistance Program
- 401(k) with company match
- Accrued four weeks of paid time off
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
