Leasing Consultant Affordable Apartment Community

Investment Property Group•Los Angeles, CA

1d•Onsite

About The Position

Investment Property Group is seeking a Leasing Consultant to support operations at Pierce Park Apartments, a 430-unit tax credit and project-based Section 8 affordable apartment community in Pacoima, California. The role involves leasing apartments through effective selling and closing techniques, processing applications, engaging with current and prospective residents and vendors, and promoting positive resident relations. The Leasing Consultant also supports a high-quality living experience by responding professionally to service requests and helping maintain the property to high standards. The position is scheduled Monday through Friday and pays $21.00–$25.00 per hour, depending on qualifications, education, and prior experience. The Leasing Consultant works with the property manager and maintenance teams, helps advance occupancy goals, and contributes ideas for more efficient community operations.

Requirements

Strong interpersonal skills and the ability to build positive relationships with residents and collaborate with team members.
Strong time-management and problem-solving skills.
Ability to resolve conflicts and complaints and provide customer service suited to the community demographic.
Ability to deliver responsive customer service and engage with the community.
Ability to handle complaints and uphold community standards.
Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
Marketing and sales skills to promote vacancies and maintain occupancy.

Nice To Haves

At least 1 year of leasing-agent experience at a multifamily community of 100 or more units; preferred but not required.
At least 1 year of experience at a tax credit, project-based, or LIHTC multifamily community; preferred but not required.
Bilingual proficiency in Spanish and English; preferred but not required.

Responsibilities

Represent Investment Property Group in a positive and professional manner.
Support leasing activities, including tours, application processing, answering phones, and managing inquiries.
Conduct tours of the apartment community, units, and common areas for prospective tenants.
Develop marketing strategies, follow up on leads, and host promotional events to attract prospective tenants.
Build positive and collaborative relationships with residents, employees, and associated agencies.
Complete resident move-ins and move-outs in accordance with company procedures.
Work with property management and maintenance teams to support a seamless resident experience.
Monitor local market conditions and competitor activities and share insights to inform leasing strategies.
Interact with residents, team members, vendors, and community stakeholders with professionalism, integrity, and respect.
Perform leasing tasks to contribute to occupancy goals and residents’ quality of life.
Assist management and contribute to developing and communicating more efficient ways to maintain the apartment community.
Respond to resident service requests promptly and professionally and help maintain the property to high standards.
Handle complaints and conflict resolution while providing customer service suited to the community demographic.
Identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability.
Promote vacant units or lots and help maintain high occupancy rates.