Part Time Leasing Consultant - Aria

Thrive Communities•Redmond, WA

5d•Onsite

About The Position

The Leasing Consultant at Aria is a part-time, in-person position scheduled Friday and Saturday from 9 am to 6 pm. The role supports leasing, resident relations, marketing, and administrative operations at the property. The consultant welcomes prospective residents, conducts tours, prepares and processes leasing documents, supports resident retention, and helps maintain a positive community experience. The position requires on-site presence during normal business hours and may involve work both indoors and outdoors in varied weather conditions.

Requirements

At least 1 year of customer service experience.
At least 1 year of sales or leasing experience.
Basic computer skills and ability to learn and navigate software systems.
High attention to detail and ability to provide accurate, timely reports and information.
Ability to work in a fast-paced, customer-service-oriented environment and manage competing deadlines.
Ability to understand industry terminology, tenant file information, complex documents, regulatory agreements, and program regulations.
Ability to de-escalate conflict and remain calm and courteous.
Clear, kind, and thorough communication with residents, vendors, coworkers, and other stakeholders; ability to communicate effectively in person, by phone, and through virtual platforms.
Respect and understanding for diverse cultural and socioeconomic backgrounds, with cultural awareness and equity in addressing community challenges.
Ability to accept supervisor instructions and feedback, follow direction, and learn and grow with a positive outlook.
Strong problem-solving, time-management, organizational, prioritization, and resident-satisfaction skills.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Ability to work in person at supported sites during normal business hours.
Ability to stand, walk, or sit as needed; walk sites and units, including stairs, uneven surfaces, and construction zones; and work for prolonged periods at a desk and computer.
Occasional ability to bend, stoop, squat, climb stairs, push, pull, reach above the shoulder, and lift frequently up to 25 pounds and occasionally 25–40 pounds.

Nice To Haves

Prior experience in property management or a similar industry.
NALP certification or another NAAEI credential.
Yardi/CRM and OnSite experience.

Responsibilities

Generate lease paperwork and other legal documents in accordance with local and federal laws and regulations.
Focus on sales and closing ratios and help ensure the leasing team meets expectations.
Train and mentor leasing team members on lease generation and execution, phone and email etiquette, and related tasks.
Greet prospective residents, show the community, and perform leasing duties.
Maintain an appropriate lease closing ratio for the property and submarket.
Help keep tour paths, vacant units, and model units clean in partnership with the maintenance team.
Promote a sense of community and maintain positive customer relations.
Inspect the property while on site, pick up litter, and report service needs to maintenance staff.
Inspect move-outs and vacancies when requested.
Maintain knowledge of leasing and resident retention practices.
Ensure appropriate content and frequency of advertisements on Craigslist, Weblisters, and other listing services.
Monitor local market conditions and trends and contribute ideas for marketing the community and improving resident satisfaction.
Respond to phone calls and email communications in a timely manner.
Update required reports concerning move-out notices, activity, and related matters daily.
Organize and file reports, leases, and other paperwork.
Proofread lease paperwork and process move-ins and move-outs.
Process security deposit move-out reports.
Accept resident service requests and route them to maintenance for prompt processing; follow up with residents when work is completed as needed.
Perform additional duties assigned by the Leasing Manager, Assistant Manager, Community Manager, or Regional Manager.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Employer-matched 401(k) retirement plan.
Eligibility for leasing and renewal commissions.
$0-premium medical, dental, and vision insurance effective the first of the month after the start date.
Fully covered long-term disability insurance.
Fully covered life insurance, with supplemental life insurance options.
24/7 Employee Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.