Leasing Consultant - Flats170 at Academy Yard

Bell Partners•Odenton, MD

19d

About The Position

The Leasing Consultant welcomes prospective residents, coordinates tours, and responds to leasing inquiries. The role also supports current residents with day-to-day issues and lease renewals, serving as a central point of communication among residents, community management, and maintenance teams. The consultant helps lease apartments, supports marketing activities, reviews applications, prepares lease documentation, and provides timely follow-up to residents and prospects while adhering to Fair Housing standards and Bell guidelines.

Requirements

High school diploma or GED.
At least 1 year of customer service experience; hospitality or apartment leasing experience is relevant.
Understanding of and alignment with Bell Core Values.
Demonstrated support of BAL strategic drivers.
Ability to provide exceptional customer service and present a professional image.
Ability to work on a team or in a team environment.
Resourceful and well-organized.
Excellent oral and written communication skills.
Strong working knowledge of MS Office Suite.
Good decision-making skills and knowledge of how businesses work.
Ability to walk, bend, reach, climb, and lift up to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials.
Comfort with heights and moving heavy objects.

Responsibilities

Serve as the welcoming first point of contact for residents, prospects, and visitors.
Lease apartments and sell the property's products and services in accordance with budget.
Follow Fair Housing standards when working with prospects and residents.
Follow up on leasing traffic entries and monitor traffic trends.
Maintain thorough product knowledge of the property and major competitors.
Assist with marketing activities to position Bell communities as communities of choice.
Coordinate resident application reviews in accordance with Bell guidelines.
Complete lease packets and files, including leases, addendums, and other forms.
Maintain regular attendance and punctuality and ensure proper documentation.
Follow up with residents throughout the lease.
Receive resident inquiries, complaints, and issues and provide timely follow-up.
Coordinate tours and respond to incoming leasing inquiries.
Coordinate renewals of existing leases.
Communicate with community residents, management, and maintenance teams.