Leasing Consultant (Affordable + Lease Up) - Bayshore Pines - North Fort Myers, FL
About The Position
Bayshore Pines is seeking an enthusiastic, customer-focused Leasing Consultant to create a welcoming experience for prospective and current residents while supporting the overall success of the property. The role involves leasing and resident service responsibilities, along with supporting compliance for affordable housing programs, including HUD/Section 8 and LIHTC. This position requires on-site work as scheduled. Property assignments, work location, schedule, and hours may be modified or reassigned based on business needs, operational requirements, or owner/client requests.
Requirements
- At least one year of Section 8 and Tax Credit experience.
- Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
- Outstanding customer service and interpersonal communication skills.
- Ability to build rapport, overcome objections, and close leases effectively.
- Strong organizational skills and exceptional attention to detail.
- Excellent time management and multitasking abilities.
- Professional verbal and written communication skills.
- High school diploma or GED required.
- Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
- Basic math and financial comprehension skills.
- Valid driver's license, current automobile insurance, and reliable transportation.
Nice To Haves
- Previous experience in leasing or a related field.
- College degree.
- Experience with Yardi, ResMan, On-Site, or other property management software.
- Bilingual skills.
Responsibilities
- Greet and engage prospective residents, current residents, and guests in person, by phone, and through electronic communication.
- Assist with property operations in compliance with Affordable Housing, HUD/Section 8, and LIHTC regulations, including preparing required documentation and reports.
- Assist with move-in and recertification files to maintain compliance with program funding requirements.
- Conduct community tours and showcase apartment homes and amenities.
- Guide prospective residents through the leasing process, from initial inquiry through move-in.
- Process rental applications, lease renewals, and related documentation accurately and efficiently.
- Respond to resident questions, concerns, and service requests in a timely and professional manner.
- Support resident retention through customer service and community engagement.
- Maintain organized and accurate resident files, records, and leasing documentation.
- Inspect community appearance and coordinate with maintenance staff to maintain standards.
- Assist with marketing initiatives and outreach efforts to support occupancy goals.
- Ensure compliance with Fair Housing regulations, company policies, and applicable laws.
- Promote a positive, welcoming, and inclusive community environment.
- Perform other duties as assigned.
Benefits
- Comprehensive medical plans with flexible coverage options for employees and family.
- Dental insurance.
- Vision insurance.
- Health Savings Account (HSA) with employer contributions.
- 401(k) with company match.
- Life insurance.
- Disability insurance.
- Vacation time accruing from Day 1.
- Paid holidays and floating holidays.
- Wellness programs.
- Professional development and education opportunities.
- Supplemental benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
