Leasing Consultant (Lease-Up) - Everleigh Castle Pines

Greystar•Castle Pines, CO

5d•$24 - $27•Onsite

About The Position

As a Leasing Consultant at Everleigh Castle Pines, you will support the community’s pre-leasing and lease-up phase by helping establish its market presence and drive occupancy, revenue, and resident retention. You will carry out marketing, leasing, event, and renewal strategies while delivering a positive experience from the initial tour through long-term residency. As the first point of contact for prospective residents, you will guide them through the leasing process with professionalism and knowledge of the community’s lifestyle and vision. You will also help build a connected community by supporting events, fostering relationships, and contributing to a welcoming resident experience. The role combines office work with exposure to outdoor property areas, local travel as needed, and a flexible schedule that may include evenings, weekends, or holidays.

Requirements

High school diploma or equivalent.
At least 1–3 years of relevant experience using sales, marketing, internet, and customer service skills, including resolving customer complaints and completing financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, and answer questions.
Mathematical skills sufficient to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property management applications, and database management programs.
Proficiency using the internet for marketing, advertising, and sales.
Ability to adapt sales communications to specific markets and professionals.
Ability to access all exterior and interior areas of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Ability to travel locally as needed for business meetings, market research, or other job responsibilities.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Collect and appropriately record information from prospective residents at move-in.
Monitor market and competitor conditions with teams and leadership; develop and implement short- and long-term marketing plans; and follow established policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities and events to generate property traffic, including referral and employer outreach programs, internet marketing, and other property-specific initiatives.
Use on-site property management software to track availability, traffic and leasing activity, resident and prospect information, demographics, and related data; review and analyze that data.
Inspect the tour path and show-ready units daily, communicate maintenance needs, maintain appealing models and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents within 24 hours, document contacts, and track leads throughout the sales process to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time in accordance with the AA renewal playbook.
Respond promptly and courteously to resident and client or owner questions and concerns; resolve issues or refer and document requests appropriately.
Provide respectful, customer-focused service to residents, prospects, and guests; answer questions, respond sensitively to maintenance complaints, and acknowledge residents by name.
Attend community and networking events, engage with local associations and organizations, and conduct outreach marketing to generate traffic, referrals, and business leads in line with Greystar AA outreach expectations.
Complete financial, administrative, reporting, and analysis tasks, and perform other duties as assigned or needed.
Assist the Lifestyle Coordinator with event setup and attendance as required.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is free.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Eligible onsite positions may participate in weekly, monthly, and/or quarterly bonus programs.