About The Position

The Leasing Consultant welcomes prospective residents to the community, coordinates tours, and responds to leasing inquiries. The role also works with current residents on day-to-day issues and coordinates renewals of existing leases. It serves as a central point of communication among community residents, management, and maintenance teams. Bell Partners describes its mission as creating value and honoring commitments to residents, partners, and associates. The company owns or manages more than 85,000 homes across 13 states and the District of Columbia, and emphasizes a workplace where associates can contribute, grow, and make an impact.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service experience; hospitality or apartment leasing experience is relevant.
  • Understanding of and alignment with Bell Core Values.
  • Demonstrated support of BAL strategic drivers.
  • Ability to provide exceptional customer service.
  • Ability to work on a team or in a team environment.
  • Professional image.
  • Resourceful and well-organized.
  • Excellent oral and written communication skills.
  • Strong working knowledge of MS Office Suite.
  • Good decision-making skills and knowledge of how businesses work.
  • Ability to walk, bend, reach, climb, and lift up to 30 lbs.
  • Ability to work with mechanical and electrical equipment and hazardous materials.
  • Comfort with heights and moving heavy objects.

Responsibilities

  • Serve as the welcoming first point of contact for residents, prospects, and visitors to the community.
  • Lease apartments and sell the property's products and services in accordance with budget.
  • Ensure Fair Housing Standards are followed when working with prospects and residents.
  • Follow up on leasing traffic entries and monitor traffic trends.
  • Maintain thorough knowledge of the property and major competitors.
  • Assist with marketing activities to position Bell communities as communities of choice.
  • Coordinate resident application reviews in accordance with Bell guidelines.
  • Complete lease packets and resident files, including leases, addendums, and other forms.
  • Maintain regular attendance and punctuality.
  • Ensure proper documentation.
  • Follow up with residents throughout the lease.
  • Receive resident inquiries, complaints, or issues and provide timely follow-up.
  • Coordinate tours and respond to incoming leasing inquiries.
  • Coordinate renewals of existing leases and communicate with residents, management, and maintenance teams about day-to-day matters.

Benefits

  • Opportunities for career growth.
  • Total rewards benefits package.
  • Family health insurance.
  • 401(k) match.
  • Vacation, personal days, and sick time.
  • Customized training programs.
  • Associate referral bonus plan.
  • Diverse, equitable, and inclusive work environment.
  • A culture that empowers associates to make a difference.
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