Leasing Consultant - Seven Palms
About The Position
Dominium is seeking a Leasing Consultant for Seven Palms, a 336-unit apartment community in Punta Gorda, Florida. This customer-service and sales role focuses on leasing apartments and engaging prospective residents by phone, email, text, online, and in person. The Leasing Consultant presents available apartments, gives property tours, builds rapport, follows company leasing standards, and follows up with prospects. The role also involves preparing homes and tour paths for showings, maintaining knowledge of the community and nearby amenities, complying with Fair Housing requirements, documenting prospect interactions in Yardi property management software, and helping applicants complete applications and provide documentation for affordable housing eligibility. The Leasing Consultant participates in marketing and outreach, supports community events and resident retention efforts, and completes projects assigned by a supervisor. The schedule may include evenings and weekends, with work across seven days a week as needed.
Requirements
- High school education or equivalent.
- Effective verbal and written communication skills, including the ability to communicate in English orally and in writing.
- Well-developed people skills and the ability to work with a variety of personalities and situations in a friendly, outgoing, and professional manner.
- Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, and related amounts.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Reasoning ability and the ability to focus on established goals and sales requirements.
- Ability to work evenings and weekends, including across seven days a week as needed.
Nice To Haves
- Sales and/or other customer service experience; hospitality, restaurant, and retail experience are identified as transferable.
- A valid driver’s license may be required.
Responsibilities
- Greet and assist prospective residents by phone, email, text, and in person.
- Build rapport with prospects and provide property tours.
- Present available apartments and close leases according to company standards.
- Follow up promptly with prospects who do not lease immediately.
- Inspect and prepare homes scheduled for tours daily, and keep tour paths clean and presentable.
- Maintain and communicate knowledge of property features and nearby schools, hospitals, banks, shopping, transportation, and amenities.
- Follow Fair Housing laws and complete a Guest Card for every interaction.
- Accurately enter prospect information in Yardi PMS software.
- Guide customers through applications and collect documentation required for affordable housing eligibility.
- Participate in off-site marketing and other traffic-generating activities to support occupancy goals.
- Support community events and resident retention efforts.
- Complete projects assigned by the supervisor.
Benefits
- Competitive salary
- Incentive bonus program
- Training and development programs
- Career growth opportunities
- Community volunteer and outreach programs
- Basic Life and AD&D insurance
- Employee, spouse, and child supplemental Life and AD&D insurance
- Short- and long-term disability insurance
- Medical coverage
- Dental coverage
- Vision coverage
- Optional Health Savings Accounts
- Medical and Dependent Care Flexible Spending Accounts
- Voluntary Accident, Critical Illness, and Whole Life benefits
- Employee Assistance Program
- 401(k) plan
- Health and Financial Wellness Programs
- Paid Time Off
- Paid Holidays and Floating Holidays
- Paid Parental Leave
- Education Reimbursement
- Employee Recognition
- Dominium Employee Emergency Fund
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
