Leasing Consultant - Independence Place

RangeWater Real Estate•Hinesville, GA

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Consultant conducts in-person sales and leasing activities, including greeting and qualifying prospects, touring the property and showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings. The role also completes accounting, financial, administrative, and other reports. The position develops and carries out onsite and offsite marketing activities, including resident referral and employer outreach programs, internet marketing, and social media. It monitors market and economic trends, competitor conditions, technology, and industry standards, and recommends or implements marketing plans and improvements to sustain occupancy and sales results. The Leasing Consultant supports lease enforcement, including inspections, evictions, collections, and notifications as outlined in lease agreements. The role follows up with prospects and residents, supports timely lease renewals, responds to questions and concerns, resolves complaints, and communicates requests to appropriate colleagues. It also helps maintain property safety, cleanliness, appearance, and show quality, reports equipment malfunctions and accidents, and performs other assigned duties. The schedule is 40 hours in a regular work week. Typical site hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Hours may vary by state and location. Weekend availability is required when scheduled. The role is based in an office environment with frequent exposure to outside elements, and routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Valid current driver's license.
Must be available to work weekends when scheduled.
Must be able to perform essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Must be able to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Frequently required to stand, walk, reach, climb, stoop, and squat; intermittently required to sit and perform keyboard work.

Nice To Haves

Preferred background in property management, sales, marketing, and customer service sufficient to manage day-to-day apartment-community operations.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Perform in-person sales and leasing activities to achieve property revenue and occupancy goals.
Greet and qualify prospects, conduct property tours and apartment showings, process applications, complete credit screening and criminal background checks, prepare lease and move-in packages, and facilitate lease signings and move-ins.
Complete accounting, financial, administrative, and other reports.
Design and execute offsite marketing activities, including resident referral and employer outreach programs, internet marketing, and social media.
Gather and interpret market and economic trends and recommend property improvements.
Stay informed about technology, industry standards, leasing and sales tools, and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications as outlined in lease agreements.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Execute activities supporting the lease renewal program and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions; solve problems or document and convey requests to appropriate individuals.
Maintain property safety, cleanliness, appearance, and show quality through daily inspections of areas including the leasing office, amenities, and model units.
Report mechanical and electrical equipment malfunctions and employee, visitor, or resident injuries and accidents.
Resolve customer complaints and issues.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and goals to sustain occupancy.
Follow property policies related to concessions, specials, and other occupancy programs.
Perform other duties as assigned or necessary.