Leasing Consultant - Independence Place

RangeWater•Hinesville, GA

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position involves in-person sales and leasing, prospect follow-up, resident service, marketing, lease administration and enforcement, reporting, and maintaining the safety, cleanliness, and appearance of the property and its show units. The Leasing Consultant responds to resident and client/owner concerns, monitors market and competitor conditions, and supports the property's occupancy and sales goals. The schedule is 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m., Saturday, 10 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The role works in an office and frequently encounters outdoor conditions that may be unpleasant or hazardous. Routine local travel for business errands, meetings, or training may be required.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Current valid driver's license.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform sales and leasing activities in person, including greeting and qualifying prospects, conducting property tours, showing apartments, processing applications, conducting credit and criminal background checks, preparing lease and move-in packages, and facilitating move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities to drive property traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans and programs.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Keep informed about changes in technology, industry standards, and leasing and sales tools and processes.
Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take action as outlined in the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Carry out lease renewal activities in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions; solve problems or document and refer requests to the appropriate people.
Maintain the property's safety, cleanliness, and general appearance; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.