Leasing Consultant - Part-time

GWR Management LLC•Houston, TX

About The Position

This is a part-time position, 2 to 3 days each week between 8:30 a.m. and 5:30 p.m. Leasing Consultants receive base pay and are eligible for monthly commissions. The office team may also earn a place in the Millionaire Club, which includes an all-expense-paid annual trip with other participants. The role is for a helpful, personable candidate with apartment leasing experience. The Leasing Consultant represents the company and community to prospective and current residents, supports occupancy and net operating income goals, and manages the leasing process from initial introduction through move-in and throughout the tenancy. The role also supports marketing, resident relations and retention, market research, and day-to-day community operations.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license, vehicle, good driving record, and insurance.
  • Ability to operate a computer with internet and email capabilities, telephone, fax, and copier.
  • Pre-employment background screening is required.
  • Saturday work from 10 a.m. to 5 p.m. may be required.

Nice To Haves

  • Apartment leasing experience.
  • At least one year of sales experience is preferred.
  • Customer service background is desirable.
  • Excellent communication and organizational skills.

Responsibilities

  • Interact with prospective and current residents to support occupancy and NOI goals and represent the community’s benefits.
  • Manage the leasing process from initial contact through resident occupancy and maintain communication throughout the tenancy.
  • Provide information about apartments and the community, schedule visits, greet visitors, and determine whether the community meets their qualifications.
  • Explain lease terms and community policies to prospective and current residents.
  • Prepare and assist with leasing paperwork, including applications, lease agreements and addenda, employment and credit checks, and move-in packets.
  • Collect security deposits, rent, and other funds associated with resident moves.
  • Communicate changes in leased-unit status to the Maintenance Department.
  • Follow up with prospects after visits by notes, email, and calls, and maintain daily contact records using systems such as LeaseHawk or OneSite.
  • Support marketing through outside marketing, social media, and online advertising postings and updates.
  • Maintain detailed knowledge of community information, including rents, pricing, vacancies, apartment availability, lease expirations, and square footage.
  • Comply with state landlord-tenant and Fair Housing laws and standards.
  • Prepare weekly competitive market survey reports and analyze local real estate market trends and conditions.
  • Monitor current and future vacancies and respond proactively to occupancy needs.
  • Analyze issues affecting apartments that are slow to lease and recommend solutions to the Property Manager.
  • Inspect vacant apartments daily before the business day begins to ensure they are ready to show.
  • Maintain daily curb appeal, including balloons, signs, and refreshments for prospects.
  • Follow up with residents to foster positive resident relations.
  • Maintain current resident files through filing, auditing, and timely notification to residents when files need completion.
  • Attend requested training programs and complete necessary courses on time.
  • Assist the Property Manager with resident retention and renewal programs.
  • Recommend improvements to management for the overall operation of the community.
  • Monitor email and respond to appropriate contacts in a timely manner using professional etiquette.
  • Attend and help coordinate resident-relations activities, including newsletters and parties.
  • Transport residents or prospective residents by motorized vehicle around the property and run errands as necessary.
  • Represent the company professionally and maintain a courteous attitude with residents, coworkers, and the public.
  • Perform other duties as assigned.

Benefits

  • Eligible for monthly commissions in addition to base pay.
  • 401(k) with employer match.
  • Training.
  • Discounted rent at a company-owned property.
  • Pay on demand.
  • Opportunity to earn a place in the Millionaire Club, which includes an all-expense-paid annual trip.
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