Leasing Consultant- Sienna at South Mountain

The Inland Real Estate Group of Companies•Phoenix, AZ
•$21 - $22•Onsite

About The Position

Sienna at South Mountain Apartments in Laveen, Arizona, is hiring a full-time Leasing Consultant. The Leasing Consultant serves as the property's sales representative, welcoming prospective residents, presenting the community and apartment homes, and securing lease agreements from qualified applicants. The role is suited to a service-oriented person with strong communication skills who helps current residents feel welcome and comfortable. Compensation is hourly with an opportunity for bonuses, and the stated hourly pay range is $21–$22. The position manages the leasing process from prospect contact and tours through applications and closing. It also supports resident satisfaction, accurate client records, community appearance, maintenance coordination, and the Property Manager's operational and staff-training efforts. The role requires compliance with company policies and applicable housing, accessibility, credit-reporting, and other laws. The employer offers eligible full-time employees medical, dental, and vision insurance, a 401(k) with company match, vacation and sick time, paid holidays, floating holidays, tuition reimbursement, company-paid life and disability insurance, and paid parental leave. The posting notes growth potential as the portfolio expands and that the position is eligible as an internal promotion opportunity.

Requirements

  • High school diploma or equivalent.
  • Strong sales and/or leasing experience.
  • High-level interpersonal communication skills.
  • Ability to maintain a high-energy, friendly demeanor and work in a fast-paced environment.
  • Ability to perform entry- to intermediate-level mathematical functions without additional assistance.
  • Proficiency with Microsoft Office and typing speed of at least 30 words per minute.
  • Obtain Fair Housing certification before interacting with prospects or residents.
  • Ability to work evenings and weekends if requested.

Nice To Haves

  • National Apartment Leasing Professional (NALP) certification.
  • Yardi experience.

Responsibilities

  • Manage every aspect of the leasing process with prospective tenants.
  • Provide high-quality customer service to prospective tenants and current residents.
  • Guide prospects on tours and through the application process, and close sales.
  • Lease units to maximize occupancy and offer additional products or services to support customer satisfaction and revenue.
  • Maintain accurate, up-to-date records of prospective and current clients.
  • Respond to phone, email, and in-person communications in a timely and professional manner.
  • Address resident concerns and requests with a positive customer service attitude.
  • Assist the Property Manager and support groups in coordinating ongoing property maintenance.
  • Maintain the community's appearance and ensure repairs are noted and completed through regular inspections and tours.
  • Assist the Property Manager with training on-site staff to achieve property operational goals.
  • Perform other duties as assigned.
  • Conduct business in accordance with company policies, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and applicable laws and codes.

Benefits

  • Medical, dental, and vision insurance (PPO).
  • 401(k) plan with company match.
  • Vacation time.
  • Nine paid holidays.
  • Three floating holidays per year.
  • Sick time.
  • Tuition reimbursement opportunity.
  • Company-paid life insurance equal to annual base salary.
  • Company-paid short-term and long-term disability.
  • Paid parental leave.
  • Bonus opportunity.
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