Leasing Consultant- Sienna at South Mountain

Inland Real Estate•Phoenix, AZ

6d•Onsite

About The Position

Sienna at South Mountain Apartments in Laveen, Arizona, is hiring a full-time Leasing Consultant. The Leasing Consultant serves as the property’s sales representative, greeting prospective tenants, presenting the community’s features and benefits during tours, and securing lease agreements from qualified applicants. The role is suited to a service-oriented candidate with strong communication skills who helps prospective residents through the leasing process and makes current residents feel welcome and comfortable. The position offers an hourly wage plus bonus. The Leasing Consultant manages the leasing process, supports resident satisfaction and property operations, maintains accurate client records, and helps ensure the community is well maintained. The role also assists the Property Manager with training on-site staff and completing other duties as assigned. The company notes growth potential as its portfolio expands.

Requirements

High school diploma or equivalent.
Strong sales and/or leasing experience.
High-level interpersonal communication skills.
Ability to maintain a high-energy, friendly demeanor and work in a fast-paced environment.
Ability to perform entry- to intermediate-level mathematical functions without additional personnel assistance.
Computer proficiency in Microsoft Office.
Typing speed of at least 30 words per minute.
Obtain Fair Housing certification before interacting with prospects or residents.
Ability to work evenings and weekends if requested.

Nice To Haves

National Apartment Leasing Professional (NALP) certification is desired.
Yardi experience is a plus.

Responsibilities

Manage every aspect of the leasing process with prospective tenants.
Provide high-quality customer service to prospective tenants and current residents.
Guide clients on tours and through the application process, and close sales.
Promote available units to maximize occupancy and offer additional products or services to support customer satisfaction and revenue.
Maintain accurate, up-to-date records of prospective and current client history.
Respond to phone, email, and in-person communications in a timely and professional manner.
Address resident concerns and requests with a positive customer-service approach.
Follow through and assist the Property Manager and support groups in coordinating ongoing property maintenance.
Maintain community appearance and conduct regular inspections and tours, noting repairs and ensuring they are completed.
Assist the Property Manager in training on-site staff to achieve property operational goals.
Perform other duties as assigned.
Conduct business in accordance with company policies and procedures and applicable housing, accessibility, credit-reporting, and other federal, state, and local laws.