Leasing Consultant - Athens, GA

RangeWater•Athens, GA

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position performs in-person leasing and sales, prospect follow-up, property marketing, lease administration and enforcement, resident service, and property presentation. It also completes administrative and reporting duties, monitors market and competitor conditions, and supports the property's safety and general appearance. The schedule is 40 hours in a regular work week. Typical site hours may include weekdays and weekends, and weekend availability is required when scheduled. The role works in an office environment with frequent exposure to outdoor conditions. Routine local travel may be required for business errands, meetings, or training. RangeWater describes its culture as people-focused, collaborative, integrity-driven, service-oriented, results-driven, experience-centric, and innovative.

Requirements

  • High school diploma or GED equivalent.
  • Must be available to work weekends when scheduled.
  • Must be able to perform the essential job functions unaccompanied.
  • Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
  • Current valid driver's license.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
  • Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittent sitting and keyboard work.
  • Ability to work in an office environment and frequently be exposed to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape conditions.
  • Ability to work in a stressful environment and work peacefully with coworkers and residents.

Nice To Haves

  • Preferred experience in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
  • Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

  • Perform in-person sales and leasing activities to achieve property revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
  • Complete accounting, financial, administrative, and other reports, as well as other assigned or necessary duties.
  • Design and execute offsite and other marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific plans and programs.
  • Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
  • Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
  • Carry out lease enforcement processes, including inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
  • Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
  • Support the lease renewal program ahead of move-out dates and ensure renewal documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client/owner concerns and questions; solve problems or document and convey requests to the appropriate people.
  • Maintain responsibility for property safety, cleanliness, and general appearance; report equipment malfunctions and employee, visitor, or resident injuries and accidents.
  • Inspect the property and show units daily, including the leasing office, amenities, and model, to ensure they meet company show-quality standards.
  • Resolve customer complaints and issues.
  • Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals to sustain occupancy, and follow established policies for concessions, specials, and other occupancy programs.
  • Perform other duties as assigned.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life and short-term disability coverage.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on the property and ownership.
  • Cell phone allowance.
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