Leasing Consultant - Athens, GA

RangeWater Real Estate•Athens, GA

About The Position

The Leasing Consultant executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position conducts in-person sales and leasing, including greeting and qualifying prospects, touring the property and showing apartments, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings. It also carries out marketing and outreach activities, monitors market conditions and trends, supports lease enforcement, and responds to resident and client concerns. The Leasing Consultant helps maintain the safety, cleanliness, and appearance of the property and its show units. The role is scheduled for 40 hours in a regular work week. Site operating hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. Work takes place in an office with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform essential job functions unaccompanied.
Current, valid driver’s license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Conduct in-person sales and leasing activities to achieve property revenue and occupancy goals, including qualifying prospects, giving tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Support the lease renewal program, including timely preparation, signing, and implementation of renewal documents.
Respond promptly and courteously to resident and client/owner questions and concerns; resolve problems or document and route requests to the appropriate people.
Maintain property safety, cleanliness, general appearance, and show quality; inspect the leasing office, amenities, model, and other areas daily.
Report mechanical or electrical equipment malfunctions and employee, visitor, or resident injuries or accidents.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow policies on concessions, specials, and other occupancy programs.