Part-Time Leasing Consultant
About The Position
Avenue5 Residential is seeking a part-time Leasing Consultant for The Park at Idlewild. The role coordinates apartment rentals, move-ins, move-outs, and lease renewals, while interacting with prospective and current residents to support occupancy, resident retention, and client satisfaction. The schedule is Thursday, Friday, and Saturday, with pay of $20 to $22 per hour. The Leasing Consultant provides customer service throughout the leasing and residency process, including qualifying prospects, conducting tours, preparing lease and move-in documentation, maintaining resident records, and following up with prospective residents. The role also helps ensure apartments and common areas are ready, safe, and clean; coordinates with maintenance; supports resident relations and activities; and provides administrative assistance to property management.
Requirements
- High school diploma.
- Excellent customer service and interpersonal skills, including the ability to relate to others.
- Basic knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
- Ability to communicate effectively and sensitively with all levels of management.
- Sensitivity when handling confidential matters.
- Ability to work independently and prioritize effectively in a fast-paced environment with urgency.
- Ability to relay technical concerns with adequate detail, quickly and accurately.
- Ability to read, write, comprehend, and converse in English.
- Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
- Valid driver's license, clean driving record, and current auto insurance.
- Must comply with all safety requirements.
- Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Nice To Haves
- At least one year of previous sales experience.
- One year of previous residential leasing experience.
- Experience with Yardi Voyager or an equivalent system.
Responsibilities
- Provide excellent customer service to prospective and current residents and promote a quality living experience.
- Generate and handle leasing traffic, qualify prospective residents, lease apartments, prepare lease documents, and complete move-in paperwork and processes.
- Keep model apartments ready for tours and orient prospective and current residents to the property.
- Process lease renewals and deliver renewal documentation to residents monthly.
- Maintain accurate traffic records in the computer and follow up with prospective residents by phone, mail, or email.
- Convert phone inquiries into scheduled property tours.
- Inspect apartments before move-ins and coordinate move-in and move-out needs and schedules with maintenance.
- Create and maintain confidential resident files and review move-in paperwork with new residents.
- Complete weekly leasing reports accurately and on time, and complete daily opening and closing procedures.
- Support resident relations by responding promptly and accurately to requests.
- Shop competitive properties.
- Inspect buildings and grounds for safety and cleanliness and alert maintenance to repair needs.
- Help process resident work orders and ensure work is completed promptly.
- Provide clerical support, including answering calls, filing, and processing property invoices, as needed.
- Assist with planning and implementing resident activities when requested.
- Comply with company policies, health and safety rules, regulations, and applicable laws.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
High school or GED
