Leasing Consultant

Coastal Ridge•Ames, IA

12d

About The Position

The Leasing Consultant supports leasing efforts and day-to-day resident interactions at Cooper Beech, an off-campus student living community in Ames, Iowa. The role creates positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager. Cooper Beech offers pet-friendly apartments and townhomes with one to four bedrooms. The community’s homes feature fully equipped kitchens, private bedrooms and bathrooms, and in-unit washers and dryers.

Requirements

High school diploma or equivalent.
Willingness to obtain licenses and/or certifications required by state or local jurisdictions.
Strong computer literacy and ability to learn new systems quickly.
Ability to participate in emergency duties as needed.

Nice To Haves

Previous leasing and sales experience; multifamily or student housing experience is a plus.
Familiarity with property management software such as Entrata, OneSite, or RealPage.
Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

Contribute to individual and team leasing targets, striving to meet or exceed goals.
Greet and engage prospective residents, building rapport and creating positive first impressions.
Conduct property tours that showcase features and benefits and are tailored to each prospect’s needs.
Address objections, highlight benefits, and secure commitments to close leases.
Respond to leasing inquiries by phone, email, or in person within 24 hours.
Enter and maintain accurate lead information in Entrata and follow up with prospects through calls, emails, or letters.
Understand site leasing trends, traffic patterns, and product availability to guide prospects’ leasing decisions.
Keep the office, model units, clubhouse, and common areas along tour routes well maintained, and report issues to the appropriate team member.
Participate in community marketing, outreach, and resident event planning and execution.
Guide prospects through applications, follow screening procedures, and ensure accurate lease execution.
Collect move-in-related fees and properly handle paperwork and funds.
Address resident inquiries, process service requests, and assist with day-to-day resident needs.
Manage the community waitlist and communicate updates to prospects as needed.
Perform other duties as assigned.