Saturday Leasing Consultant - Forest Park

Rookwood Properties•Forest Park, OH

22h•Onsite

About The Position

Rookwood Properties is seeking an enthusiastic, professional, and results-driven Leasing Consultant for its Northland Village property in Forest Park, Ohio. The role is scheduled for Saturdays from 10 a.m. to 4 p.m. and pays $15–$17 per hour plus commissions. The Leasing Consultant serves as the primary contact for prospective tenants, guiding them through the application and leasing process from initial inquiry to move-in, while also supporting current residents and property operations. The position involves customer service, leasing sales and marketing, application and lease administration, rent and fee processing, and coordination of inspections and maintenance requests. The role requires compliance with Fair Housing laws and company policies. A valid driver's license is required; satisfactory background and motor vehicle record checks are conditions of employment.

Requirements

Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in basic computer programs, including Microsoft Office.
Strong work ethic and ability to work independently.
Valid driver's license.
Satisfactory background and motor vehicle record checks as a condition of employment.

Nice To Haves

Experience in retail, leasing, property management, or sales-oriented customer service roles.

Responsibilities

Provide customer service to prospective and current residents through phone, email, and in-person communication; respond to inquiries and concerns and support resident satisfaction and retention.
Comply with Fair Housing laws and company policies when qualifying, screening, and accepting residency applicants.
Conduct tours for prospective tenants and present unit features and community amenities.
Market available units through advertising channels, social media, and online listings to support occupancy goals.
Process rental applications, credit and background checks, and reference verification in compliance with Fair Housing laws.
Prepare and execute lease agreements and related paperwork accurately and promptly.
Maintain organized leasing records, applications, and lease agreements.
Collect and process rent payments, application fees, and security deposits.
Coordinate move-in and move-out inspections.
Log and submit resident maintenance requests and follow up on timely resolution.
Inspect common areas and vacant units to ensure they are clean, well-maintained, and market-ready.