Leasing Consultant - 8200 McCrory Lane

Elmington Living • Nashville, TN

4d • Onsite

About The Position

The Leasing Consultant is the primary point of contact for prospective and current residents at 8200 McCrory, an affordable housing community in Nashville. The role is responsible for leasing apartment homes in line with the property's marketing plan and affordable housing program requirements, and for providing a welcoming, professional experience. Leasing activities must comply with LIHTC, HUD/Section 8, and fair housing regulations.

The position combines leasing and marketing, application and certification processing, and resident and office support. The Leasing Consultant conducts tours, follows up with prospects, maintains leasing records, processes applications and supporting documents, assists with certifications, prepares leases, supports move-ins and renewals, and responds to resident inquiries. The role is primarily on-site in the leasing office and includes regular property and model-home tours.

Requirements

• High school diploma or equivalent.
• Fair Housing certification within 7 days of employment.
• Willingness to be trained in LIHTC and/or HUD/Section 8 requirements if not already familiar with them.
• Friendly, professional, and persuasive communication style.
• Strong attention to detail in application and document processing.
• Sales orientation with a genuine focus on resident service.
• Ability to manage multiple prospects and priorities in a fast-paced environment.
• Reliable, punctual, and team-oriented.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to lift, carry, push, or pull up to 15–25 pounds occasionally.
• Ability to bend, reach, stoop, and kneel as needed.

Nice To Haves

• Prior customer service, sales, or leasing experience.
• Familiarity with LIHTC and/or HUD/Section 8 requirements.
• Experience with RealPage/OneSite, Yardi, Fortress, or similar leasing software.

Responsibilities

• Greet and tour prospective residents, professionally presenting the community and available apartment homes.
• Follow up promptly with prospects by phone, email, and text, and consistently update notes for applicants and prospects.
• Maintain accurate traffic, tour, and closing-ratio reports in the property management system.
• Support outreach marketing efforts and community events to drive leasing traffic.
• Support leasing initiatives outlined in the property's action plan.
• Collect and review applications and supporting documentation for accuracy and completeness.
• Assist with income and asset verification in accordance with program requirements.
• Maintain the property waitlist in the correct order under program and fair housing guidelines.
• Support the Assistant Community Director or Community Director with recertification paperwork collection as needed.
• Prepare lease documents and conduct move-in orientations for new residents.
• Respond to resident inquiries and route service requests to the maintenance team.
• Keep the leasing office and model apartment homes clean and presentable.
• Assist with renewals and lease-expiration outreach.
• Report incidents to the Community Director or Assistant Community Director within 8 hours of occurrence.
• Confirm move-in funds are received, the lease is signed, and utilities are set up before resident move-in.

Benefits

• Medical, dental, and vision coverage beginning on the first of the month following the hire date.
• Life insurance.
• Short- and long-term disability coverage.
• 401(k) plan with company match after 90 days of eligibility.
• Accrued vacation, sick, and personal time.
• 10 paid holidays each year.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED