Leasing Consultant - Bella Vista

Gemaqui Services • Carrollton, TX

1d

About The Position

Vidalta Residential, founded in 2015, is a property management organization focused on creating exceptional living experiences in the multifamily sector. With a commitment to excellence and a 'resident and employee first' philosophy, Vidalta aims to set unparalleled standards in every community. The company manages a substantial portfolio across the Southern United States, cultivating welcoming and inclusive environments. Vidalta fosters a high-performance culture through collaborative teamwork, continuous professional development, and a passion for outstanding service and sustainable solutions. The Leasing Consultant role is pivotal for the successful leasing and strategic marketing of residential apartment units, aiming for high occupancy rates and positive resident relations. This position requires superior sales acumen, exceptional customer service skills, and strong organizational capabilities, acting as the primary liaison for prospective and current residents.

Requirements

• High school diploma or equivalent.
• Minimum of one (1) year of demonstrable experience in sales, customer service, or property management leasing.
• Exceptional written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time management skills.

Nice To Haves

• Prior experience utilizing property management software (e.g., Yardi, RealPage, AppFolio).
• Demonstrated knowledge of Fair Housing laws and associated regulations.
• Possession of a valid driver's license and reliable personal transportation.
• Being bilingual is a plus.

Responsibilities

• Conduct comprehensive property tours for prospective residents, highlighting community amenities, features, and benefits.
• Respond promptly and professionally to prospective resident inquiries (phone, email, in-person) and execute follow-up protocols to secure lease agreements.
• Accurately process rental applications, including background checks, income verification, and lease documentation preparation.
• Meet and exceed established monthly and annual leasing goals for occupancy and renewal rates.
• Maintain awareness of local market conditions, competitor pricing, and leasing trends for effective property positioning.
• Professionally manage resident inquiries, concerns, and maintenance requests, escalating complex issues to the Property Manager.
• Coordinate seamless move-in and move-out processes.
• Participate in planning and executing strategic resident events and retention programs.
• Promote positive resident relations to maximize lease renewals and encourage referrals.
• Maintain meticulous and up-to-date resident and property files (physical and electronic).
• Ensure accurate and timely input of prospect and resident data into property management software.
• Ensure compliance with federal, state, and local legislation, including Fair Housing regulations.
• Prepare and process reports on occupancy status, prospective resident traffic, and lease renewal rates.
• Support the execution of the community’s strategic marketing plan, including social media, online listings, and local outreach.
• Regularly inspect vacant units and common areas to ensure high presentation standards.
• Distribute marketing materials and promotional flyers.
• Support the Preferred Employer Plan and Resident Referral programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED