Assistant Community Manager - Bella Vista
About The Position
Vidalta Residential, founded in 2015, is a Community management organization focused on creating exceptional living experiences in the multifamily sector. With a strong commitment to excellence and a 'resident and employee first' philosophy, Vidalta aims to set unparalleled standards in every community. The company manages a substantial portfolio across the Southern United States, cultivating welcoming and inclusive environments. Vidalta is recognized as a top employer and industry champion, fostering a high-performance culture through collaborative teamwork, continuous professional development, and a passion for outstanding service and sustainable solutions. Their success is attributed to positive attitudes, dedication, and a commitment to exceeding expectations, making Vidalta Residential a benchmark for operational excellence in Community management.
Requirements
- A minimum of 2 years of experience in property management, residential leasing, or a related high-level customer service role is required.
- A high school diploma or equivalent is required.
- Proficiency in property management software (e.g., Yardi, RealPage) and the Microsoft Office Suite (Word, Excel) is essential.
- Strong verbal and written communication, negotiation, and conflict resolution skills.
- A foundational understanding of Fair Housing laws, landlord-tenant laws, and lease agreement interpretation is required.
Nice To Haves
- A Bachelor's degree is strongly preferred.
- Professional property management certification (e.g., CAM, ARM) is a significant advantage.
Responsibilities
- Assist the Community Manager in the daily operations of a residential community.
- Manage all accounts receivable and payable, ensuring delinquency and bad debt are maintained to company expectations.
- Assist in maintaining high occupancy rates through leasing and renewal activities.
- Ensure superior resident satisfaction.
- Assist with comprehensive financial administration.
- Coordinate community maintenance and repairs.
- Steps up in the absence of the Community Manager to ensure that the day to day operations are sustained.
- Collect and accurately process rent and other fees, ensuring timely deposit and precise posting to accounts.
- Manage accounts payable, including invoice coding and submission for appropriate approval and payment.
- Oversee delinquent accounts, prepare necessary legal notices, and assist with collection efforts and, when required, eviction proceedings, in strict compliance with all legal statutes.
- Maintain organized and complete community files and essential documentation.
- Serve as the primary point of contact for all resident inquiries, concerns, and maintenance requests.
- Ensure the timely and satisfactory resolution of all resident issues, upholding the highest standards of customer service.
- Strategically plan and execute resident retention activities and community-building events.
- Consistently and professionally enforce all lease terms and community rules and regulations.
- Develop and oversee the execution of annual operating budgets, marketing plans, and leasing strategies for each Community.
- Maintain fiscal accountability by analyzing financial statements, managing budget variances, and approving major expenditures.
- Ensure performance aligns with budgeted expectations and meets or exceeds market performance.
- Coordinate, schedule, and follow up on all maintenance and repair work orders to ensure prompt completion.
- Conduct regular community inspections to proactively identify maintenance needs, mitigate safety hazards, and ensure aesthetic appeal.
- Rigorously monitor the quality of work performed.
- Ensure the community strictly adheres to all local, state, and federal health, safety, and environmental regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
