Part-Time Leasing Consultant

Avenue5 Residential•Ogden, UT

14d

About The Position

Avenue5 Residential is seeking a part-time Leasing Consultant to coordinate apartment rentals, move-ins, move-outs, and lease renewals. The role interacts with prospective and current residents to support occupancy, resident retention, and client satisfaction, while delivering attentive customer service and promoting a quality living experience. The Leasing Consultant handles leasing and resident documentation, maintains accurate traffic and resident records, supports resident relations, and coordinates with maintenance on apartment readiness and service needs. The position also provides clerical support to management and complies with company policies and applicable safety requirements and laws.

Requirements

High school diploma.
Excellent customer service and interpersonal skills, including the ability to relate to others.
Basic knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
Ability to communicate effectively and sensitively with all levels of management.
Sensitivity in handling confidential matters.
Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
Ability to relay technical concerns quickly, accurately, and with adequate detail.
Ability to read, write, comprehend, and converse in English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Strong organizational and time-management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Valid driver’s license, clean driving record, and current auto insurance.
Must comply with all safety requirements.
Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Nice To Haves

Minimum of one year of previous sales experience is preferred.
One year of previous residential leasing experience is preferred.
Prior experience with Yardi Voyager or an equivalent system is preferred.

Responsibilities

Generate and handle leasing traffic, qualify prospective residents, lease apartments, prepare lease documents, and complete move-in paperwork and processes.
Maintain model apartments in touring condition and orient prospective and current residents to the property.
Process renewal paperwork and deliver required documentation to current residents monthly.
Enter and maintain accurate, detailed records of leasing activity in the computer.
Follow up with prospective residents by phone, mail, or email, and convert phone inquiries into scheduled property tours.
Inspect apartments before move-ins and coordinate move-in and move-out needs and schedules with the maintenance team.
Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
Complete weekly leasing reports accurately and on time, and complete daily opening and closing procedures.
Support resident relations during residents’ tenancy by ensuring requests are addressed promptly and accurately.
Shop competitive properties.
Inspect buildings and grounds for safety and cleanliness and notify maintenance of repair needs.
Assist with resident work-order requests and ensure work is completed in a timely manner.
Provide clerical support to management, including answering calls, filing, and processing property invoices as needed.
May assist with planning and implementing resident activities to increase resident retention.
Comply with company policies, health and safety rules and regulations, and applicable local, state, and federal laws.
Perform other duties as assigned.