Leasing Consultant - Sarasota, FL

RangeWater•Sarasota, FL

1d•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position performs sales and leasing activities, including qualifying prospects, conducting property tours, processing applications and screenings, preparing leases and move-in packages, and supporting smooth move-ins. It also implements marketing plans and outreach programs, monitors market and competitor conditions, supports lease enforcement and renewals, responds to resident and owner concerns, and helps maintain the property's safety, cleanliness, and appearance. The role is scheduled for 40 hours in a regular work week. Typical site operating hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Hours may vary by state and location. The employee works in an office environment with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Current valid driver's license.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Ability to work in a stressful environment and work peacefully with coworkers and residents.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Plan and execute offsite marketing activities, resident referral and employer outreach programs, internet and social media marketing, and other property-specific initiatives.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
Support lease enforcement processes, including inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Execute activities supporting the lease renewal program, ensuring documents are signed and implemented on time before move-out dates.
Respond courteously and promptly to resident and client/owner concerns, resolve problems, and convey requests to appropriate people.
Help maintain property safety, cleanliness, and appearance; report equipment malfunctions and injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.