PART TIME - Leasing Consultant

Hawthorne Residential Partners•Raleigh, NC

21d

About The Position

Hawthorne calls its Leasing Consultants “Leasing & Live It Specialists.” They serve as the face of the apartment community and ambassadors of Hawthorne’s Live It culture, creating welcoming experiences and meaningful connections for prospective and current residents. The role includes leading apartment tours, responding to inquiries, supporting resident events, and helping prospects and residents feel supported and excited to call the community home. The position is explicitly part-time. The leasing office is open Monday through Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM. The posting also mentions one weekday off to maintain a 40-hour schedule, and says evening or weekend availability may be required for resident events or community needs.

Requirements

High school diploma or GED equivalent.
Valid driver's license.
Positive, enthusiastic, passionate, and driven approach to daily work.
Clear communication skills in person, over the phone, and online.
Commitment to customer service and Hawthorne’s culture of kindness, community, and connection.
Ability to connect with people, overcome objections, and influence prospects.
Willingness to be coached on Hawthorne’s standard Live It practices.

Nice To Haves

One year of customer service, sales, and/or apartment leasing experience; preferred but not required.
Certified Apartment Leasing Professional (CALP) accreditation.

Responsibilities

Greet prospective residents warmly and professionally.
Conduct personalized apartment tours that highlight the community’s lifestyle and value.
Respond promptly and thoroughly to phone, email, and web inquiries.
Convert leads to leases through follow-up, relationship-building, and understanding resident needs.
Complete leasing applications, verifications, and new move-in paperwork accurately.
Contribute to community occupancy and renewal goals.
Coordinate and attend resident events and community engagement initiatives.
Respond to resident questions and concerns with empathy and efficiency.
Help maintain clean, welcoming office and common areas.
Assist with marketing the property through social media and community outreach.
Stay informed about local market trends and competitor properties.

Benefits

Monthly leasing and renewal commissions and leasing incentive programs, in addition to hourly compensation.
Career Path Program opportunities and ongoing learning and development support.
Potential pathway into full-time maintenance roles.
Free premium Calm subscription.
Free Noom and Noom Mood subscriptions.
Free Care.com Caregiver App subscription.
Annual gym reimbursement.
Financial wellness reimbursement.
Employee Assistance Program (EAP).
Hawthorne Cares Emergency Fund.
Employee travel and retail discounts.
Discounts at fully furnished Hawthorne apartment suites.
Pet insurance discounts.
Community service and team-building opportunities.