Leasing Consultant at Luxury Midrise Community

Bluecrest Residential•Charlotte, NC

3d•Onsite

About The Position

As a Leasing Consultant, your mission will be to drive occupancy by meeting your leasing goals and providing the sapphire standard for service, optimizing resident retention. To achieve this you will: Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis. Consistently deliver the best first impression of the property; treating each prospect and resident encounter with the highest level of professionalism and hospitality. Always be prepared for the sale; starting each morning by walking the show path to ensure curb appeal, show units, and amenities SPARKLE. Generate leads by posting ads, checking the website daily for accuracy and consistently promoting the property, amenities and available units on all social media platforms. Work your leads with urgency; updating the pipeline with great notes and meeting the sapphire standard for responding to all inquiries within 30 minutes. Turn leads into LEASES; continuously close throughout the tour and always ask for the deposit. Know your competition and stay ahead of market trends. Proactively retain current residents through thoughtful one on one engagement and follow up, as well as participating in monthly resident events. You are a problem solver. You are organized and have a plan for every day. You embrace change and the opportunity it brings. You are competitive by nature and love to sell. You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference. You are passionate about customer service; you promote businesses that have treated you well and you always read reviews. You see technology as a tool to help you do your job better. You view marketing as an opportunity to show off your product; both digital and community outreach are among your favorite to-dos. You consider your residents an extended family and look forward to planning monthly resident events. You know that teamwork is key in sustaining a winning property.

Requirements

Leasing experience (preferred).
Experience in customer service.
Experience in sales.
Excellent interpersonal and communication skills.
Computer/technology skills (Yardi software preferred).
Reliable transportation to perform job duties on and off site.

Nice To Haves

Leasing experience

Responsibilities

Drive occupancy by meeting leasing goals.
Provide the sapphire standard for service.
Optimize resident retention.
Engage in healthy debate with leadership and share what is not working well weekly.
Deliver the best first impression of the property with professionalism and hospitality.
Ensure curb appeal, show units, and amenities are in excellent condition daily.
Generate leads by posting ads, checking website accuracy, and promoting on social media.
Respond to all inquiries within 30 minutes.
Turn leads into leases by closing throughout the tour and asking for the deposit.
Stay ahead of the competition and market trends.
Proactively retain current residents through engagement and follow-up.
Participate in monthly resident events.
Work as part of a team to sustain a winning property.

Benefits

Paid Time Off - 120 hours PTO accrual starting upon hire.
Floating Days - 2 floating days.
Holiday Pay - 9.5 holidays.
Paid Volunteer Hours - 8 hours of paid volunteer time.
Housing Discounts - 25% off rent for all employees.
Comprehensive Insurance Benefits - Medical PPO, HDHP, FSA, HSA with employer match, Dental, Vision, STD, & LTD.
Retirement Plan - 401K with a 25% company match up to 6%.
Travel & Personal Discounts - Company rate National/Enterprise rental cars for leisure travel, plus discounts with Verizon (18%) and Expedia (10%).
Certification Reimbursement - Full reimbursement for approved industry-related certifications (CAM, CPO, EPA, etc.).
Performance Bonuses - Leasing, renewal, CNOI performance-based bonuses.
Tech Forward & Transparent Culture.
Property Empowerment - Operate property without regional bureaucratic constraints.
Cultural Appeal - Encouraged to appeal and share what is not working well.