Maintenance Supervisor at Luxury Midrise Community

Bluecrest Residential•Charlotte, NC

3d•Onsite

About The Position

Since 2004, Bluecore Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We’ve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset. We are seeking a Maintenance Supervisor who knows how to make an impact! Someone who is committed to achieving goals by priority while also maintaining the long term physical integrity of the community. As Maintenance Supervisor, your mission will be to efficiently lead overall maintenance operations to budget; ensuring work order and make ready goals are completed per Bluecore standard. To achieve this mission, you will: Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis. Demonstrate urgency, professionalism, and thoroughness with every service request and make ready; completing work orders within 24 hours and achieving a 7 day unit turn. Manage the maintenance budget; keeping expenses within budgeting guidelines and putting on your thrifty thinking cap to find cost-saving measures that don't comprise quality. Accurately complete records in Yardi and commit to using Sparkle for as an inspection tool. Take accountability for the community's appearance and overall satisfaction of the residents. Inspect and repair all areas of the community; Health and safety procedures are adhered to and preventative maintenance is being implemented. Professionally communicate with vendors and make budget conscious decisions. Work as a team with the office staff to ensure overall resident satisfaction.

Requirements

Experience as a Maintenance Supervisor
Experience at a Class A apartment community
EPA Type II or Universal certification
CPO certification (must obtain within 3 months of employment)
Reliable transportation to perform all job duties

Nice To Haves

Expert in HVAC, appliances, plumbing, electrical, pool and general maintenance
Off the chart sense of urgency
Organized and have a plan for everyday
Embrace change and the opportunity it brings
Run on transparency and healthy debate
Passionate about customer service
See technology as a tool to help you do your job better
Consider residents an extended family and look forward to fulfilling work orders timely
Understand that teamwork is key in sustaining a winning property

Responsibilities

Efficiently lead overall maintenance operations to budget
Ensure work order and make ready goals are completed per Bluecore standard
Engage in healthy debate with leadership and share what is not working well on a weekly basis
Demonstrate urgency, professionalism, and thoroughness with every service request and make ready
Complete work orders within 24 hours
Achieve a 7 day unit turn
Manage the maintenance budget, keeping expenses within budgeting guidelines
Find cost-saving measures that don't compromise quality
Accurately complete records in Yardi
Commit to using Sparkle for as an inspection tool
Take accountability for the community's appearance and overall satisfaction of the residents
Inspect and repair all areas of the community
Ensure health and safety procedures are adhered to
Implement preventative maintenance
Professionally communicate with vendors
Make budget conscious decisions
Work as a team with the office staff to ensure overall resident satisfaction

Benefits

Paid Time Off - 120 hours PTO accrual stating upon hire
Floating Days- 2 floating days
Holiday Pay - 9.5 holidays
Paid Volunteer Hours - 8 hours of paid volunteer time
Housing Discounts - 25% off rent available for all employees off any unit
Comprehensive Insurance Benefits - Medical PPO, HDHP, FSA, HSA with employer match
Dental, Vision, STD, & LTD
Retirement Plan - 401K with a 25% company match up to 6%
Travel & Personal Discounts - Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount)
Certification Reimbursement - Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more!
Performance Bonuses - Leasing, renewal, CNOI performance-based bonuses & more
Tech Forward & Transparent Culture - Innovative internal software to make your job easier!
Property Empowerment - Operate your property without the regional bureaucratic constraints of a traditional property management company.
Cultural Appeal - We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!