Luxury Leasing Consultant

LUMA Residential•Dallas, TX

4d•$19 - $20•Onsite

About The Position

LUMA Residential is seeking a Luxury Leasing Consultant for one of their upscale communities in the Grapevine area. This role is for a polished, energetic professional passionate about customer service, luxury living, and building a rewarding career in multifamily housing. LUMA Residential focuses on technology, comprehensive training, and career path development for future leadership opportunities. Bilingual candidates are also of interest.

Requirements

Minimum of 1 year of onsite apartment leasing experience (required)
Comfortable using technology, CRM systems, and digital communication tools
Strong sales, customer service, and relationship-building skills
Excellent communicator with strong follow-through
Enjoy working in a fast-paced, team-oriented environment
Positive attitude and a desire to grow your career
Valid driver's license
Reliable, insured vehicle
Professional appearance aligned with luxury community standards
Strong commitment to customer service excellence

Nice To Haves

Understand luxury branding, presentation, and attention to detail
Luxury apartment leasing experience preferred
Bilingual (English/Spanish) is a plus
Experience with Yardi, CRM, or other property management software is a plus

Responsibilities

Engage Prospective Residents by delivering personalized, high-touch tours, presenting apartment homes and amenities with confidence, and following up with prospects to build strong relationships.
Screen applicants using qualification standards.
Achieve and exceed leasing and occupancy goals, including maintaining a 33%+ conversion rate from prospect to resident.
Deliver an Elevated Resident Experience by providing concierge-style customer service, maintaining a polished and professional appearance, and ensuring the leasing office and community reflect an upscale environment.
Support Marketing & Leasing Success by executing outreach and marketing initiatives, utilizing technology and CRM tools, supporting social media and resident events, and contributing innovative ideas.
Be Part of a High-Performing Team by collaborating with teammates, participating in resident events, and bringing positive energy, professionalism, and a solutions-focused mindset.