Leasing Consultant - Memphis, TN

Trinity Property Consultants•Memphis, TN

5d•Onsite

About The Position

Trinity Property Consultants is hiring a Leasing Consultant in Memphis, Tennessee. The role serves as the face of the property, delivering exceptional customer service while supporting leasing goals and creating a seamless experience for prospective and current residents. The Leasing Consultant helps foster a welcoming community and has an opportunity to grow a career in multifamily property management. Compensation is $18 to $20 per hour, depending on experience, plus lease commissions and lease renewal bonuses. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with availability for weekends as needed. Availability for nights, weekends, and holidays as needed is also required. Participation in team functions and regional or company activities is expected.

Requirements

At least 1 year of experience in a customer service or sales role.
High school diploma or equivalent.
Intermediate skills in Microsoft Word, Excel, and Outlook.
Strong verbal and written communication skills.
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Ability to handle high-stress situations and resolve conflicts constructively.
Availability for nights, weekends, and holidays as needed.
Ability to participate in team functions and regional or company activities.
Ability to respond promptly to visual and auditory alarms.
Ability to work indoors and outdoors in varying weather conditions.
Ability to sit, stand, walk, use hands and arms, and occasionally climb; role also involves extended computer or telephone use and lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance.

Nice To Haves

Multifamily leasing experience.
Additional education or certifications.
Knowledge of Fair Housing laws and regulations.
Experience with Yardi, Entrata, EliseAI, Celeri, or social media.

Responsibilities

Show, lease, and welcome prospective residents to the property.
Assist with market surveys and execute marketing strategies to maintain strong occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in and help ensure a smooth experience.
Respond promptly and professionally to resident inquiries or concerns.
Process maintenance requests and coordinate with the team to ensure timely resolution.
Maintain complete and accurate resident files.
Update unit availability and community calendars daily.
Conduct regular inspections to ensure units meet move-in-ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with company standards.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Employee dental and vision premiums are fully covered; dependent coverage is available at additional cost.
401(k) company match of employee contributions up to 2% of salary.
Life and AD&D insurance up to $25,000, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time off: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.