Leasing Consultant - Memphis, TN

Trinity Property Consultants•Memphis, TN

1d•$18 - $20

About The Position

Trinity Property Consultants is hiring a Leasing Consultant in Memphis, Tennessee. The Leasing Consultant serves as the face of the property, providing customer service to prospective and current residents, supporting leasing goals, and helping create a welcoming community. The role includes leasing and sales, resident service, property operations, and administrative support. The position pays $18 to $20 per hour depending on experience, plus lease commissions and lease renewal bonuses. The stated regular schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with weekend availability as needed; additional availability for nights, weekends, and holidays may also be required. The role involves working indoors and outdoors in various weather conditions and performing physical tasks including sitting, standing, walking, occasional climbing, and lifting.

Requirements

At least 1 year of experience in a customer service or sales role.
High school diploma or equivalent.
Intermediate skills in Microsoft Word, Excel, and Outlook.
Strong verbal and written communication skills.
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Ability to handle high-stress situations and resolve conflicts constructively.
Availability for nights, weekends, and holidays as needed.
Ability to work indoors and outdoors in varied weather conditions and respond promptly to visual and auditory alarms.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.

Nice To Haves

Multifamily leasing experience.
Additional education or certifications.
Knowledge of Fair Housing laws and regulations.
Experience with Yardi, Entrata, EliseAI, Celeri, and social media.

Responsibilities

Show properties to prospective residents, complete leases, and welcome new residents.
Assist with market surveys and execute marketing strategies to maintain occupancy.
Process rental applications accurately and efficiently.
Guide residents through the move-in process.
Respond promptly and professionally to resident inquiries and concerns.
Process maintenance requests and coordinate with the team to support timely resolution.
Maintain complete and accurate resident files.
Update unit availability and community calendars daily.
Conduct regular inspections to ensure units meet move-in-ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with company standards.
Participate in team functions and regional or company activities.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) company match of employee contributions up to 2% of salary.
Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual paid volunteer time: 8 hours for personal activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.