Leasing Consultant

afca04f8-9737-4580-8329-c71cb2ef8746•Watervliet, NY

8h•$19 - $22

About The Position

The Leasing Consultant is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional customer service. The position works under the direction of the Community Manager. It is entry-level, and the company is willing to train the right candidate. Eagle Rock Properties is a full-service real estate firm headquartered in New York, offering investment management, property management, and construction management services. With more than 275 professionals, the company specializes in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States.

Requirements

1–2 years of high-quality customer service experience.
Strong communication and marketing skills.
Professional and positive attitude.
Proficiency in Microsoft Office Suite and Outlook.
Must be able to work weekends.
Must have a reliable way to get to work.

Nice To Haves

Prior leasing and lease-up experience.
College degree.

Responsibilities

Greet prospective residents and provide property tours.
Process lease applications and qualify residents.
Coordinate with the marketing team to place online ads and ensure signage is correctly positioned.
Support the Community Manager with general office maintenance, including answering phones and performing administrative tasks.
Maintain an up-to-date market study of primary competitors.
Provide high-quality customer service to residents and prospective residents.
Showcase apartment and community features and benefits effectively.
Identify strengths and weaknesses of alternative sales approaches, overcome objections, and create excitement.
Accurately prepare all lease-related documents.
Follow up consistently and promptly on calls, emails, and site visits.