Island Park Harbor Town Square - Leasing Consultant

Sentinel Real Estate•Memphis, TN

About The Position

The Leasing Consultant shows and leases apartments to prospective residents and assists with renewal leases for existing residents. The role provides courteous, efficient customer service to prospective and current residents. Duties include qualifying prospects, collecting guest-card information, showing available apartments, processing rental applications and deposits, responding to phone and online inquiries, conducting follow-up, and assisting with lease renewals. The Leasing Consultant also opens and secures models and show apartments, maintains the rental office and model units, and walks the property to inspect apartment readiness and the community’s general condition.

Requirements

Must be organized and detail oriented.
Must have strong marketing and sales skills.
Must have effective communication skills and experience with telephone sales presentations.
Must have good interpersonal and customer service skills.
Computer skills required.
Must possess a current and valid driver's license.

Nice To Haves

Previous apartment industry experience is ideal.
Knowledge of Yardi software is a plus.

Responsibilities

Meet and qualify prospective residents and obtain required guest-card information.
Collect accurate traffic-source information and enter it into the system.
Show prospective residents model apartments and available rental units.
Take rental applications, accept deposits, and process applications for approval.
Answer telephone and Internet inquiries about rentals.
Make follow-up calls and send email responses as needed.
Assist with lease renewals as assigned by the General Manager or Assistant Manager.
Open and secure models and show apartments daily.
Help maintain the rental office, models, and show apartments.
Walk the property daily to inspect rent-ready apartments and the general condition of the community.