Leasing Consultant - Avilla Friendship Trails - Hoschton, GA
About The Position
Avilla Friendship Trails is seeking an enthusiastic, customer-focused Leasing Consultant to create a welcoming experience for prospective and current residents and support the overall success of the property. The role serves as a key point of contact for the community and includes helping prospects through the leasing process, supporting resident satisfaction and retention, maintaining accurate records, and contributing to occupancy and community standards. This position requires on-site work as scheduled. Property assignment, work location, schedule, and hours may change based on business needs, operational requirements, or owner/client requests.
Requirements
- High school diploma or GED required.
- Outstanding customer service and interpersonal communication skills.
- Ability to build rapport, overcome objections, and effectively close leases.
- Strong organizational skills and exceptional attention to detail.
- Excellent time management and multitasking abilities.
- Ability to communicate professionally verbally and in writing.
- Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
- Basic math and financial comprehension skills.
- Valid driver's license, current automobile insurance, and reliable transportation.
Nice To Haves
- Previous experience in leasing or a related field.
- College degree.
- Experience with Yardi, ResMan, On-Site, or other property management software.
- Bilingual skills.
Responsibilities
- Greet and engage prospective residents, current residents, and guests in person, by phone, and through electronic communication.
- Conduct community tours and showcase apartment homes and amenities.
- Assist prospective residents throughout the leasing process, from initial inquiry through move-in.
- Process rental applications, lease renewals, and related documentation accurately and efficiently.
- Respond to resident questions, concerns, and service requests in a timely and professional manner.
- Support resident retention through outstanding customer service and community engagement.
- Maintain organized and accurate resident files, records, and leasing documentation.
- Inspect the community’s appearance and coordinate with maintenance staff to maintain high standards.
- Assist with marketing initiatives and outreach efforts to support occupancy goals.
- Ensure compliance with Fair Housing regulations, company policies, and applicable laws.
- Promote a positive, welcoming, and inclusive community environment.
- Perform other duties as assigned.
Benefits
- Comprehensive medical plans with flexible coverage options for employees and their families.
- Dental and vision insurance options.
- Health Savings Account (HSA) with employer contributions.
- 401(k) with company match.
- Life and disability insurance options.
- Vacation time accruing from Day 1.
- Paid holidays and floating holidays.
- Wellness programs.
- Professional development and education opportunities.
- Supplemental benefits.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
