PART TIME - Leasing Consultant

Hawthorne Residential Partners•Raleigh, NC

22d

About The Position

Hawthorne is seeking a part-time Leasing Consultant, known internally as a Leasing & Live It Specialist, to serve as the face of the apartment community and an ambassador of its Live It culture. The role focuses on creating welcoming experiences and meaningful connections for prospective and current residents through apartment tours, resident events, and timely responses to inquiries. The Leasing Consultant helps convert leads into leases, completes application and move-in paperwork, supports occupancy and renewal goals, responds to resident needs, helps maintain clean and welcoming shared spaces, and contributes to marketing and community awareness. The position requires a positive, customer-focused approach, clear communication, persuasive relationship-building, and openness to coaching. The leasing office is open Monday through Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM. The posting also states that one weekday off is provided to maintain a 40-hour schedule, while describing the role as part-time. Evening and weekend availability may be required for resident events or community needs.

Requirements

High school diploma or GED equivalent.
Valid driver’s license.
Positive, enthusiastic, passionate, and driven approach to day-to-day work.
Clear communication skills in person, over the phone, and online.
Customer-service focus and commitment to providing excellent service.
Ability to connect with people, overcome objections, and persuade prospects.
Willingness to receive coaching on Hawthorne’s standard Live It practices.
Evening and weekend availability may be required for resident events or community needs.

Nice To Haves

One year of customer service, sales, and/or apartment leasing experience; preferred but not required.
Certified Apartment Leasing Professional (CALP) accreditation.

Responsibilities

Greet prospective residents warmly and professionally.
Conduct personalized apartment tours that highlight the community’s lifestyle and value.
Respond promptly and thoroughly to phone, email, and web inquiries.
Convert leads to leases through follow-up, relationship-building, and understanding resident needs.
Complete leasing applications, verifications, and new move-in paperwork accurately.
Contribute to community occupancy and renewal goals.
Coordinate and attend resident events and community engagement initiatives.
Respond to resident questions and concerns with empathy and efficiency.
Help maintain clean, welcoming office and common areas.
Assist with property marketing through social media and community outreach.
Stay informed about local market trends and competitor properties.

Benefits

Eligible for monthly leasing and renewal commissions and leasing incentive programs in addition to hourly compensation.
Career Path Program opportunities.
Ongoing learning and development support.
Free Premium Calm subscription.
Free Noom and Noom Mood subscriptions.
Free Care.com Caregiver App subscription.
Annual gym reimbursement.
Financial wellness reimbursement.
Employee Assistance Program (EAP).
Hawthorne Cares Emergency Fund.
Employee travel and retail discounts.
Discounts at fully furnished Hawthorne apartment suites.
Pet insurance discounts.
Community service and team-building opportunities.