Leasing Consultant I (The Ericsson Apartments)

WinnCompanies•Akron, OH
•Onsite

About The Position

WinnCompanies is seeking a Leasing Consultant I to join the team at The Ericsson Apartments, a 240-unit residential community in Akron, Ohio. The role performs day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. It provides service to customers, residents, and clients while working to maintain budgeted occupancy at the highest attainable rents.

Requirements

  • High school diploma or GED equivalent.
  • Less than 1 year of relevant work experience.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Ability to work with a diverse group of people and personalities.

Nice To Haves

  • Associate’s degree in marketing or a business-related field.
  • CALP certification.
  • Experience with Yardi or RealPage property management software.
  • Experience in property management, sales, or retail.

Responsibilities

  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, conduct property tours, lease apartments, qualify prospects, and follow up on prospect leads.
  • Prepare lease documentation and complete move-in paperwork and procedures.
  • Maintain applicable databases and ensure tour routes, amenity areas, and show units meet company standards.
  • Deliver customer service that exceeds expectations for new and current residents.
  • Educate residents about and implement WinnCompanies programs, processes, and policies as applicable.
  • Review, prioritize, and distribute resident service requests as required.
  • May assist with planning and facilitating property events.
  • May assist on-site management in keeping marketing documents, supplies, reports, advertisements, and web content current and updated as necessary based on property, regional, or corporate initiatives.
  • Maintain relationships with area businesses, employers, and real estate brokers to generate business and stay current with local events and hiring trends that may affect the property.
  • Maintain knowledge of current and submarkets, including competitors and customer demographics.
  • Stay up to date with applicable federal, state, and other regulatory requirements and programs.
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