Leasing Consultant I (Courthouse Square Apartments)

WinnCompanies•Ann Arbor, MI

5d•Onsite

About The Position

WinnCompanies is seeking a Leasing Consultant I for Courthouse Square Apartments, a 116-unit residential community in Ann Arbor, Michigan. The role performs day-to-day leasing and marketing activities for apartment rentals, move-ins, and lease renewals. The Leasing Consultant provides service to prospective and current residents, customers, and clients while working to maintain budgeted occupancy at the highest attainable rents. This is a part-time position working up to 20 hours per week.

Requirements

High school diploma or GED equivalent.
Less than 1 year of relevant work experience.
Strong written and verbal communication skills.
Excellent customer service skills.
Superb attention to detail.
Ability to multitask and work in a fast-paced environment.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Associate’s degree in marketing or a business-related field.
CALP certification.
Experience with Yardi or RealPage property management software.
Experience in property management, sales, or retail.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic; conduct property tours; lease apartments; qualify prospects; follow up on leads; prepare lease documentation; complete move-in paperwork and procedures; maintain applicable databases; and keep tour routes, amenity areas, and show units up to company standards.
Deliver customer service that exceeds expectations for new and current residents.
Educate new and current residents about WinnCompanies programs, processes, and policies, and implement them as applicable.
Review, prioritize, and distribute resident service requests as required.
May assist with planning and facilitating property events.
May assist on-site management in keeping marketing documents, supplies, reports, advertisements, and web content current and updated as needed for property, regional, or corporate initiatives.
Maintain relationships with area businesses, employers, and real estate brokers to generate new business, and stay current on local events and hiring trends that may affect the property.
Maintain knowledge of current and submarkets, including competitors and customer demographics.
Stay up to date with applicable federal, state, and other regulatory requirements and programs.