Leasing Associate - Lease-Up (Bilingual Spanish/English)

ORION REAL ESTATE SERVICES INC•Austin, TX

1d•Onsite

About The Position

The Leasing Associate supports a lease-up multifamily community in South Austin near Slaughter Lane. The role helps drive occupancy, generate leasing traffic, execute marketing initiatives, and deliver an exceptional customer experience. The Leasing Associate achieves leasing goals through sales techniques, prospect follow-up, marketing initiatives, proactive outreach, and positive resident relations. The position also involves creating engaging digital content to attract prospective residents and helping establish the community's presence in the local market. The role is on-site and requires availability to work both Saturdays and Sundays as part of the regular schedule. It is suited to an outgoing, sales-driven professional comfortable in a fast-paced, goal-oriented lease-up environment. Bilingual English/Spanish candidates are strongly preferred.

Requirements

High school diploma or equivalent.
At least one year of recent apartment leasing experience.
Strong customer service, communication, interpersonal, and relationship-building skills.
Ability to apply sales techniques, generate leads, qualify prospects, conduct presentations, follow up effectively, and close leases.
Basic understanding of social media marketing and content creation, including creating and publishing engaging posts.
Ability to take photos and videos, write captions, and promote a community online.
Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Ability to read, write, and communicate effectively when completing documents, explaining lease agreements, and assisting residents.
Basic mathematical skills for calculating prorated rent, deposits, and other leasing-related charges.
Proficiency with property management software and Microsoft Office.
Basic knowledge of Fair Housing laws and leasing compliance requirements.
Availability to work both Saturdays and Sundays as part of the regular work schedule.
Ability to work on-site at a multifamily community in South Austin near Slaughter Lane.

Nice To Haves

Previous experience supporting a lease-up community or newly developed multifamily property.
Previous experience in sales, marketing, or a customer-facing role.
Demonstrated experience using social media for business, marketing, or promotional purposes.
Proficiency with ResMan property management software.
Bilingual English/Spanish skills.

Responsibilities

Greet and qualify prospects, conduct property tours, showcase amenities, follow up with leads, and close leases.
Generate leasing traffic, convert prospects into applicants, and help achieve occupancy goals.
Provide customer service throughout the prospect journey, application process, move-in experience, and resident interactions.
Accurately complete applications, leases, move-ins, renewals, and move-outs in accordance with company policies.
Record telephone, internet, and in-person traffic according to company procedures.
Maintain current knowledge of apartment availability, pricing, lease terms, and community amenities.
Ensure the property, model units, and tour routes meet company standards, and communicate maintenance or presentation needs to appropriate team members.
Assist in developing and executing marketing strategies to increase visibility, generate leads, and drive leasing traffic.
Create, post, and maintain social media content promoting the community, apartments, amenities, events, and special offers.
Support digital marketing efforts by identifying opportunities to increase online engagement and attract prospective residents.
Use online marketing platforms, including Craigslist, Google, and other relevant search engines or listing sites.
Design or assist with marketing flyers, newsletters, digital advertisements, and resident communications.
Conduct outreach marketing and maintain accurate records of marketing activities and lead sources.
Monitor market trends, competitor pricing, concessions, and occupancy conditions, and prepare market surveys as needed.
Participate in community events and promotional activities that support lease-up goals and local awareness.
Build and maintain positive relationships with prospective residents, current residents, clients, and vendors.
Respond to inquiries and concerns professionally, promptly, and courteously.
Maintain accurate records and complete administrative tasks in accordance with company standards.
Use property management software to track apartment availability, prospect activity, applications, and leasing performance.
Follow company policies, Fair Housing requirements, and applicable housing regulations.