Leasing Associate

RPM Living • Fort Worth, TX

22h • Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role includes signing leases and acting as a landlord on behalf of property owners, as well as performing clerical work related to initial housing applications, rent collection, occupancy at public housing developments, and re-certification of assisted housing tenants.

The position is based on site, primarily in an office setting, with occasional outdoor work and exposure to the elements. The office may have bright lights, noise, and distractions. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs. Physical requirements may include sitting for extended periods, climbing stairs, reading documents and screens, hearing and understanding verbal communications, occasionally lifting or carrying items up to 20 pounds, and using mobile devices and applications for work tasks.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD/RAD/PBV/HOME rules and regulations, and policies and procedures for low-income housing programs.
• Excellent follow-up skills via email and phone.
• Experience with Microsoft Office Suite, including Word and Excel.
• Ability to meet the stated physical requirements, including occasionally lifting or carrying items weighing up to 20 pounds and using mobile devices and applications for work-related tasks.
• Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
• Successful completion of a background check as required by local, state, and federal rules.

Nice To Haves

• Onesite experience.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Responsibilities

• Ensure model and target apartments are ready for showings, and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and SOPs; maintain knowledge of Housing Authority policies and procedures to explain changes that may affect residents’ residency.
• Regularly shop competitive properties and remain knowledgeable about market conditions.
• Develop and maintain an ongoing resident-retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed