Leasing Associate - Tax Credit Preferred

RPM Living • Fort Myers, FL

2d • Onsite

About The Position

The Leasing Associate is responsible for leasing and marketing the property, maintaining positive resident relations, and supporting occupancy at public and assisted housing developments. The role handles lease signing, rental deposits, routine clerical work related to housing applications and rent collection, and recertification of assisted-housing tenants. Affordable-housing experience is preferred but not required; the description lists tax-credit experience as a qualification.

Requirements

• At least 1 year of tax-credit experience is listed under Education and Experience.
• Property leasing, sales, and/or customer-service experience.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Excellent follow-up skills via email and phone.
• Experience with Microsoft Office Suite, including Word and Excel.
• Ability to sit for extended periods while working at a desk.
• Ability to climb stairs may be required.
• Ability to read documents, computer screens, and data.
• Ability to hear and understand verbal communications in person and over the phone or computer.
• Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
• Ability to use mobile devices and applications for work-related tasks.
• A flexible schedule, including weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs.
• Employment is contingent on successful completion of a background check as required by local and federal/state regulations.

Nice To Haves

• Affordable-housing experience is preferred but not required.
• Onesite experience is a plus.
• A valid driver’s license is preferred; candidates without one will be provided a liability waiver.

Responsibilities

• Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures; maintain knowledge of Housing Authority policies and procedures to explain changes that may affect residents’ tenancy.
• Shop competing properties regularly and stay informed about market conditions.
• Develop and maintain a resident-retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.
• Perform routine clerical work related to housing applications, rent collection, occupancy, and recertification of assisted-housing tenants.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career-growth opportunities, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed