Leasing Associate - Tax Credit Preferred

RPM Living • Fort Myers, FL

1d • Onsite

About The Position

The Leasing Associate is responsible for leasing and marketing the property, maintaining positive resident relations, and supporting property occupancy. The role includes preparing and showing apartments, completing lease agreements and collecting deposits, responding to resident requests and complaints, maintaining resident and property files, and handling routine administrative work related to housing applications, rent collection, occupancy, and recertification of assisted housing tenants. The associate must understand lease terms, community policies, and relevant Housing Authority procedures, and support resident retention under the direction of the Property Manager.

This position is based onsite, primarily in an office setting, with occasional work outdoors and exposure to the elements. The schedule is flexible and may include weekdays, nights, and weekends, including Saturdays and Sundays, as business needs require. Physical requirements may include extended periods sitting at a desk, climbing stairs, reading documents and screens, communicating in person and by phone or computer, using mobile devices and applications, and occasionally lifting or carrying items weighing up to 20 pounds.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Excellent follow-up skills via email and phone.
• Experience with Microsoft Office Suite, including Word and Excel.
• Ability to sit for extended periods, climb stairs, read documents and computer screens, hear and understand verbal communications in person and through phone or computer, use mobile devices and applications for work-related tasks, and occasionally lift or carry items weighing up to 20 pounds.
• A flexible schedule, including weekdays, nights, and weekends as needed to meet business needs.

Nice To Haves

• OneSite experience.
• A valid driver’s license is preferred.

Responsibilities

• Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
• Maintain working knowledge of Housing Authority policies and procedures and explain changes that may affect residents’ tenancy.
• Shop competing properties regularly and stay informed about market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.
• Perform routine clerical work involving housing applications, rent collection, occupancy, and recertification of assisted housing tenants.

Benefits

• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco memberships, movie tickets, health and wellness, entertainment, and travel.
• Weekly pay for associates working onsite at an apartment community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed