Leasing Associate

RPM Living•Henderson, NV

4d•$18 - $20•Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and acts as a landlord representative for property owners. It is based onsite, primarily in an office setting, with some outdoor work and a flexible schedule that may include weekdays, nights, and weekends as business needs require. The anticipated pay range is $18–$20 per hour, plus monthly bonuses and a competitive benefits package. The position also includes a 20% rent discount.

Requirements

Associate’s degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
Knowledge of Microsoft Office and property management software.
Ability to sit for extended periods while working at a desk, if required.
Ability to climb stairs, if required.
Ability to read documents, computer screens, and data.
Ability to hear and understand verbal communications in person and over the phone or computer.
Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
Ability to use mobile devices and applications for work-related tasks.
Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
Successful completion of a background check as required by local, state, and federal law.

Nice To Haves

A valid driver’s license is preferred.

Responsibilities

Respond to telephone and internet inquiries from residents and prospects and schedule virtual, self-guided, and in-person tours.
Greet and qualify prospects using guest cards in the Lead Management Software, and assist with applications and deposits in accordance with company procedures and Fair Housing requirements.
Maintain an updated availability report; process applications, credit checks, and rental history verification; submit applications for Community Manager approval; and follow up with applicants on their status.
Show apartments, close sales, prepare apartments for move-ins, obtain new residents’ signatures on paperwork, and provide community orientation.
Help maintain an active and effective social media presence for the property.
Promote resident satisfaction and retention by responding promptly to complaints, questions, and requests and taking appropriate action to resolve service issues.
Complete activities necessary to close leases, including making appointments, generating leads, conducting tours, maintaining showrooms, and following up.
Use marketing strategies within the Marketing Budget and Marketing Plan, including competitive rental rates, referrals, promotions, locators, and outreach.
Project a favorable image of the community to support property objectives and public recognition.
Support resident retention by planning resident functions, attending after-hours functions, and serving as a host as needed.
Complete paperwork for leases, move-ins, check-outs, and other peak periods in a timely manner.
Attend weekly and daily goal-setting meetings as appropriate.
Collaborate with the property maintenance team to support prompt responses to and completion of resident service requests in line with company standards.

Benefits

20% rent discount
Weekly pay for associates working onsite at an apartment community
Comprehensive healthcare coverage for full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with company match
Professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups
Paid time off, floating holidays, and volunteer days
Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel