Leasing Associate

ORION REAL ESTATE SERVICES INC•Dallas, TX
•Onsite

About The Position

The Leasing Associate is responsible for marketing, leasing, and maintaining positive resident relations. The role works to achieve high occupancy and resident retention by building positive relationships with prospective and current residents, clients, and vendors. The associate performs sales and leasing activities, supports the application, lease, move-in, renewal, and move-out processes, monitors apartment availability, and helps ensure the property and show units meet company standards. The position also involves tracking market conditions and marketing efforts, creating activities to drive property traffic, and distributing resident communications.

Requirements

  • High school diploma or equivalent.
  • One year of experience in apartment leasing and/or sales.
  • Apartment leasing experience or experience in a customer-service-related industry, such as retail sales or hospitality.
  • Ability to read, write, and communicate effectively to complete documents and lease agreements and communicate with residents.
  • Ability to apply sales skills, including generating leads, conducting presentations, qualifying prospects, and closing.
  • High-school-level mathematical skills to calculate prorated rents, deposits, and related amounts.
  • Proficiency with property management software, including ResMan, and Microsoft Office.
  • Basic knowledge of Fair Housing Laws.

Responsibilities

  • Perform sales and leasing activities, including greeting and qualifying prospects and touring the property and amenities.
  • Ensure the property and show units meet company standards for marketing and leasing tours; communicate upkeep needs to the Property Manager and Maintenance Team.
  • Record telephone and in-person traffic according to company policy.
  • Ensure applications, leases, move-ins, renewals, and move-outs are completed according to company policy.
  • Use on-site property software to track apartment availability.
  • Stay knowledgeable about market trends and competitor conditions that may affect occupancy, and prepare market surveys.
  • Design marketing plans and activities to drive traffic to the property.
  • Complete outreach marketing and record marketing efforts.
  • Use the internet, including Craigslist, Google, and other search engines, for marketing.
  • Distribute newsletters, flyers, and resident notices.
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